**General Summary** The Community Health Worker (CHW) functions as a critical member of the Women's and Children's Care Management team within the Department of Population Health. This role supports pediatric and obstetric patients across **West York, Adams, and Franklin Counties** , working directly with families to reduce barriers to care, improve health outcomes, and promote health equity. The CHW serves as a trusted liaison between patients, providers, and community resources, helping families navigate complex health and social systems. Through proactive outreach, in-person engagement, and interdisciplinary collaboration, the CHW supports patients experiencing social determinants of health (SDOH) challenges and assists in stabilizing high-risk situations. **Duties and Responsibilities** **Essential Functions:** + Assesses needs of population, patient or individual on an ongoing basis. Identifies barriers to care and makes appropriate recommendations for follow-up or referral. + Educates community members, either individually or in groups, about how to access and/or use the health care system. Shares relevant concerns from community members with medical providers or others within the health care system. + Identifies and utilizes culturally appropriate outreach strategies to provide specific health promotion and disease prevention education to specific population groups. This may include, but is not limited to: developing and coordinating a network of community lay leaders; implementing community education and screening events, and; conducting relevant follow-up with participants. + Assists, as requested, in the coordination of care for clients/patients. This may include, but is not limited to: facilitating enrollment in public health insurance and charity care; conducting site visits with at-risk patients/clients, and; providing a cultural context for effective medical care and behavior change as part of a clinical care team. + Evaluates program outcomes/service effectiveness through tracking participation levels, conducting participant surveys, reviewing chart records, and engaging patient in regular follow-ups. + Documents and maintains accurate and confidential records of client interventions. + Actively participates on community coalitions and boards as an advocate for specific populations and as a liaison for WellSpan Health. **Common Expectations:** + Maintains established policies and procedures, objectives, quality assessment and safety standards. + Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops. + Represents WellSpan Health and Community Health Improvement professionally at national, regional, state, and local forums. + Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation. + Attends meetings as required. **Travel Requirements:** + Estimated Amount: - Travel required. Makes home visits. **Qualifications** **Minimum Education:** + High School Diploma or GED Required **Work Experience:** + 1 year Experience in a community related position. Required **Licenses:** + Basic Life Support Upon Hire Required **Driver's License Statement:** Must possess a valid driver's license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management. **Courses and Training:** + Basic knowledge of disease prevention/health promotion. Upon Hire Required **Knowledge, Skills, and Abilities:** + Excellent Communication and interpersonal skills. + Proficient in SBAR technique. + Ability to effectively present clinical information to the care team. + Self-motivated and dependable. + Able to work independently. + Ability to communicate in Spanish, preferred. **Benefits Offered:** + Comprehensive health benefits + Retirement savings plan + Paid time off (PTO) + Education assistance + Financial education and support, including DailyPay + Expanded Paid Parental Leave For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org) (https://www.joinwellspan.org/benefits/) **Quality of Life** Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation. Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more - within an easy drive of major East Coast cities. York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000) WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.