Al-Raqqa, Syrian Arab Republic
2 days ago
Community Health Worker
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Background/Context:  

The IRC has operated in Syria since 2012, providing protection, health, economic recovery, and early childhood development programs in Idleb, Aleppo, Ar-Raqqa, Hassakeh, and Deir ez-Zor, with new programs expanding into Hama, rural Damascus, and Homs. With a team of over 700 members, the IRC has established trust and strong community relationships, ensuring access and effective service delivery. It plays a significant role in Syria’s NGO, donor, and coordination forums, holding key positions and adapting to the evolving context.

With the new realities under the new government, as of December 2024, the IRC has deployed a team to Damascus to set up operations and engage in coordination structures for newly accessible areas across Syria—including parts of NES, NWS, and other previously unreachable locations in South and Central Syria, adjusting operations to maximize coverage and efficiency.

Healthcare

Since 2012, the IRC has provided comprehensive primary and secondary healthcare through hospitals, clinics, and mobile medical units (MMUs). Ensuring access to vital services like sexual and reproductive health, clinical psychosocial support, and other specialized care. Working alongside our partners, we’ve helped secure a steady supply of medicines and medical equipment into the country, trained healthcare providers, and deployed health personnel to maintain services in even the most challenging conditions.

 

Job Overview/Summary:

The Community Health Worker (CHW) is responsible for conducting household visits in the assigned communities to record un-vaccinated children under 5, pregnant women for ante-natal check-ups, health & hygiene education and establishing a referral mechanism from communities to facilities. CHW will also be responsible for recording the community activities and submitting the reports to his/her supervisor. This position reports to the Community Health Officer.

 Responsibilities:

Conduct village mapping (households, under-fives, pregnant women) and record health-related vital statistical data and population data in the camp.Conducting 8-10 household visits per day and distributing brochures.Raise health education and hygiene promotion among the targeted populations (proper hand washing, safe excreta disposal, safe household water management, campaigns, group discussions, home visits focusing on danger signs of sick child and early referral, home management of diarrhea and danger signs pregnant women)Screening for acute malnutrition using Mid Upper Arm Circumference (MUAC).Complete patient referral slips.Document awareness sessions conducted and compiled monthly reports.

 

Minimum Qualifications:One year of experience in the delivery of health messages at a community level.Minimum, completion of secondary education.Certificate/training in first aid will be an assetWell known and accepted by the community. Preferably from the target communityDemonstrable ability to work as part of a team and on own initiative.

 

Demonstrated Skills and Competencies:

A commitment to IRC’s mission, vision, values and IRC Way – Professional Code of Conduct.Credible written, presentation and verbal communication skills; ability to convey information effectively and solid experience providing training and staff developmentValidated sense of professional discretion, integrity, and ability to handle complex situations diplomatically and to effective resolution.Excellent management and interpersonal skills and a solid ability to promote harmonious/cohesive teamwork, in a cross-cultural context.Validated ability to plan long-term, organize priorities and work under administrative and programmatic pressures with detail orientation and professional patience.Highly collaborative and resourceful; ability to establish positive working relationships with senior level management and all other partners to maximize cooperation and productivity.Curiosity, a desire to continually learn and develop and a sense of humor is a must.Analytical ability in creating effective solutions to complex matters while adhering to labor laws and internal policies.

Language/Travel:

Arabic is required. Travel: 100% to field sites in 20% as well as attending regional and global workshops and meetings.

 Key Working Relationships:

 

Position Reports to:  Community Health Officer
Position directly supervises: Community Health officer.

Indirect Reporting (If applicable):
Key Internal Contacts: health officers, health manager, health team in HF

Key External Contacts: Beneficiaries

 

 Professional Standards: IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Accountability and Equality. In accordance with these values, IRC operates and carries out policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Respect at Work Fiscal Integrity, and Anti-Retaliation.

Returning National Candidates: We strongly encourage national or returning national candidates to apply for this position. If you are a citizen of the country where this position is based and are currently residing outside of your home country, you may be eligible for an attractive relocation package. Eligibility is determined based on IRC's operational needs and specific role requirements. IRC strives to attract, motivate, and retain qualified national staff in our programs.

Accountability to Clients: IRC staff must adhere to the commitment of contributing to the sustainability and development of its (CR) Client Responsiveness Mechanisms, preserving the culture of prioritizing the needs of our clients and affected communities by systematically listening to their perspectives and using their feedback to make programmatic decisions and give them greater influence over program design and delivery.


Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.
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