Every day more than Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticuts most comprehensive healthcare networkHartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between Our physician led medical group enjoys an excellent reputation with patients and the medical community offering primary care urgent care and more than different specialtiesWill travel with the Neighborhood Health team HHCs mobile healthcare program which provides mobile healthcare clinics embedded within community locations to ensure all community members have access to equitable healthcare Neighborhood Health team members meet at our satellite office locations and travel together in HHC fleet vehicles for mobile clinicsJob DescriptionThe Community Care Manager is an integral member of the Neighborhood Health team who provides in person care management to patients of Neighborhood Health The Care Manager contributes to meeting the health care safety and comfort needs of patients and are performed in accordance with all existing regulatory state and company standards policies and procedures Provides excellent customer service and support exhibits strong active listening skills as well as excellent written and verbal communicationKey areas of responsibilitybullResponsible for patient navigation addressing barriers impacting patient health and well being Connects patients to resources to address positive Social Determinants of Health SDOH screenings Including but not limited to navigating the system accessing local food pantries and soup kitchens obtaining transportation to medical appointments and morebullResponsible for in person care coordination through connections to primary specialty and behavioral health care in collaboration with the onsite provider Also responsible for ongoing care coordination as needed based on the clientrsquos individual needsbullLeads inpatient referral to street medicine program managing all referrals from inpatient care management and social work departments by updating tracker and scheduling inpatient visits Offers collaboration with the inpatient CMSW and street medicine teams with consideration to unique medical and social needs Engages with community resources to make post discharge connections as needed Educates new team members on initiative and standard processbullResponsible for managing and updating repository of community resources including organization name location scope of services and contact information This repository serves as a team reference to ensure awareness of local offerings and connections for patientsbullProvides education for patients families community and other professionals regarding disease prevention impact of illness and advocacy for benefits and health maintenancebullInitiates appropriate action in urgent situations by adjusting priorities to address patient andor colleague immediate issuesbullResponsible for driving fleet vehicles to and from mobile eventsbullResponsible for restocking mobile equipment inventorybullTransports of mobile equipment bins alongside team members Load mobile equipment onto vehicles prior to office departure offload upon arrival at location load back onto vehicles at close of event and offload upon return to officebullCoverage required at multiple satellite locationsbullPerform other related duties as requiredEvery day more than Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticuts most comprehensive healthcare networkHartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between Our physician led medical group enjoys an excellent reputation with patients and the medical community offering primary care urgent care and more than different specialtiesWill travel with the Neighborhood Health team HHCs mobile healthcare program which provides mobile healthcare clinics embedded within community locations to ensure all community members have access to equitable healthcare Neighborhood Health team members meet at our satellite office locations and travel together in HHC fleet vehicles for mobile clinicsJob DescriptionThe Community Care Manager is an integral member of the Neighborhood Health team who provides in person care management to patients of Neighborhood Health The Care Manager contributes to meeting the health care safety and comfort needs of patients and are performed in accordance with all existing regulatory state and company standards policies and procedures Provides excellent customer service and support exhibits strong active listening skills as well as excellent written and verbal communicationKey areas of responsibilitybullResponsible for patient navigation addressing barriers impacting patient health and well being Connects patients to resources to address positive Social Determinants of Health SDOH screenings Including but not limited to navigating the system accessing local food pantries and soup kitchens obtaining transportation to medical appointments and morebullResponsible for in person care coordination through connections to primary specialty and behavioral health care in collaboration with the onsite provider Also responsible for ongoing care coordination as needed based on the clientrsquos individual needsbullLeads inpatient referral to street medicine program managing all referrals from inpatient care management and social work departments by updating tracker and scheduling inpatient visits Offers collaboration with the inpatient CMSW and street medicine teams with consideration to unique medical and social needs Engages with community resources to make post discharge connections as needed Educates new team members on initiative and standard processbullResponsible for managing and updating repository of community resources including organization name location scope of services and contact information This repository serves as a team reference to ensure awareness of local offerings and connections for patientsbullProvides education for patients families community and other professionals regarding disease prevention impact of illness and advocacy for benefits and health maintenancebullInitiates appropriate action in urgent situations by adjusting priorities to address patient andor colleague immediate issuesbullResponsible for driving fleet vehicles to and from mobile eventsbullResponsible for restocking mobile equipment inventorybullTransports of mobile equipment bins alongside team members Load mobile equipment onto vehicles prior to office departure offload upon arrival at location load back onto vehicles at close of event and offload upon return to officebullCoverage required at multiple satellite locationsbullPerform other related duties as requiredMaster of Social Work MSW or other Masterrsquos level in related field OR years of experience in a related field in lieu of educationLMSWLCSWCHW preferredCommunity health work experience preferredValid Driverrsquos license within Months days of hire date or job transfer dateAbility to pushpulllift lbsWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balanceMaster of Social Work MSW or other Masterrsquos level in related field OR years of experience in a related field in lieu of educationLMSWLCSWCHW preferredCommunity health work experience preferredValid Driverrsquos license within Months days of hire date or job transfer dateAbility to pushpulllift lbsWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance