Community Association Manager
Join the management team at Sea Colony in Bethany Beach, Delaware! Troon is excited to announce an exceptional career opportunity for a Community Association Management professional at Sea Colony in Bethany Beach, Delaware. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the homeowners and guests of our community.

Sea Colony, located in Bethany Beach, Delaware, is a premier coastal community known for its exceptional amenities, private beach, and vibrant sense of community. Home to more than 2,200 residences, Sea Colony blends peaceful coastal living with active recreation for residents and guests of all ages.

As the Premier Beach and Racquet Sports Community, Sea Colony delivers outstanding tennis and pickleball programs focused on quality instruction, inclusive play, and community connection. With well-maintained courts, engaging programming, and a welcoming atmosphere, team members play a key role in shaping memorable racquet sports experiences for players of all ages and skill levels.

Joining the Sea Colony team means being part of a dynamic coastal community committed to excellence on and off the court.

Position Summary:
The Community Association Manager (CAM) is responsible for overseeing the day-to-day operations, financial health, maintenance, and governance of all associations located in Sea Colony West. This role serves as the primary liaison between the Council of Unit Owners, homeowners, and service providers, ensuring that the community operates efficiently, safely, and in accordance with governing documents and applicable laws.

Essential Job Responsibilities: Board & Governance Support Advise the Council of Unit Owners on best practices, governing documents, and applicable state statutes. Prepare and distribute Council meeting packets, agendas, and notices. Attend Council and Annual meetings; record and maintain meeting minutes. Assist in the development and implementation of community rules, policies, and procedures. Financial Management Assist with preparation of the annual budget and long-term financial planning. Review and approve invoices; monitor financial statements for accuracy. Assist with reserve studies and capital planning projects. Property & Maintenance Oversight Conduct regular community inspections to ensure safety, cleanliness, and compliance. Oversee maintenance schedules, repairs, and capital improvement projects. Solicit bids, evaluate vendors, and manage contractor performance. Monitor emergency maintenance issues and coordinate timely responses. Homeowner & Community Relations Serve as the primary point of contact for homeowners regarding inquiries, concerns, and requests. Enforce community rules and architectural guidelines consistently and professionally. Help maintain a positive and engaged community culture. Administrative Duties Maintain association records, contracts, insurance certificates, and compliance documentation. Ensure proper handling of architectural review applications (ARC). Oversee insurance risk management activities. Ensure all association operations comply with federal, state, and local laws. Education/Certifications/Licenses/Training: CMCA®, AMS®, or PCAM® certification preferred. Experience working with volunteer boards. Background in hospitality, facilities management, or project management. Experience/Background/Knowledge: Experience in HOA/condo association management, property management, or a related field. Strong understanding of community association governing documents and state laws. Excellent communication, customer service, and conflict resolution skills. Ability to manage multiple projects and deadlines. Proficiency with CINC property management software, Microsoft Office, and digital communication tools. Proven leadership experience is mandatory. Skills: Ability to communicate effectively with individuals in one-on-one and small group situations in a fast-paced environment. Ability to create and disseminate written correspondence. Ability to delegate responsibilities. Ability to motivate, develop and manage a team. Must be computer literate. Must be able to perform math computations essential for budgeting and cost analysis purposes. Physical Requirements: While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; and climb or balance. The employee is occasionally required to sit; stoop, kneel, and crouch; and taste or smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. At times, may be required to operate a motor vehicle.