We’re seeking a motivated and friendly Communications Member Services role to join our team in a role that supports both our homeowners' association operations and the vibrant lifestyle of our community club. The ideal candidate is proactive, personable, and organized, with a passion for community engagement and facility excellence.

-Schedule, manage, and/or create all facets of internal member communication

-Creates and distributes all regular member correspondence including but not limited to: -Monthly Member Newsletter, Club announcements, and seasonal procedural updates.

-Manage club’s website and social media content

-Develop and produce content and assets for all media channels including website

-Assist with external marketing campaigns

-Creates and designs flyers, posters, website emails, newsletters, menus, brochures, creative copy, presentations, data entry, digital signage, and learns new applications as they may arise.

-Generates content, manage, update and maintain overall activity on web page and all social media platforms

-Develops and implements marketing strategies, including advertising campaigns, content marketing, etc.

- Member Services Concierge tasks: emails, phone calls, and positive communications with members.

-Answer phones and respond to emails promptly and professionally, assisting members with questions, requests, and reservations.

-Greet and interact with members in a warm and welcoming manner, creating a positive and friendly environment.

-Provide helpful information about club amenities, events, and services, ensuring each member feels supported and valued.

-Maintain a positive attitude and team-oriented mindset while working in a fast-paced, member-focused setting.

Education/Certificates/Licenses/Training: 

High school Diploma required, Bachelor’s Degree preferred.