Your Journey Starts Here:
Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.
An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!
The Difference You Make:
The Communications Lead – Thought Leadership will join the Santander US Communications team reporting to the SVP, External Communications and serve as both a strategist and individual contributor for the US enterprise. The person in this role will be responsible for developing and managing data-driven thought leadership programs, supporting external distribution campaigns, and general media relations initiatives. This Communications Lead will be responsible for communications-based research development, thought leadership content writing, and supporting national and local media relations campaigns, social media content development and executive visibility on behalf of the Santander US brand and lines of businesses.
This person brings a multi-stakeholder, business-driven mindset to communications, with the ability to be proactive while also seeing around corners for both opportunities and potential reputational risks. As a subject matter expert within the Communications team, this person will possess effective partnership skills with an ability to be collaborative while also continuing to advance the work. This Communications Lead will have a combination of experiences and transferrable skills that enable them to bring outside-in thinking to storytelling, with the ability to identify desired data points to support business narratives and opportunistically participate in news cycles. This role blends the art of communications with the science of research. The role represents equal parts of strategy, creativity, execution, and measurement.
Accountable for day-to-day execution of thought leadership programs, including the development of communications-based research, content development and support materials, and external distribution campaigns.
Conducts primary and secondary research to discern consumer and industry trends, while uncovering opportunities for the Santander US brand to participate in news cycles.
Collaborates regularly with business communications strategists and relevant SME partners to identify desired headlines and narratives to advance the brand before multi-stakeholder audiences.
Coordinates with research vendors and external agencies to develop relevant data to support external storytelling on behalf of the Santander US brand and lines of businesses and opportunistically participate in news cycles.
Supports the development of a wide range of external communications content and support materials, including news releases, infographics, social media posts, bylines, and talking points.
Engaging with media as part of an active media relations team, including managing inquiries and opportunities to support economic commentary program.
What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's Degree or equivalent work experience: Communications, Marketing, Business or equivalent field. - Required.
Master's Degree: Communications, Marketing, Business or equivalent field. - Preferred.
9+ Years of communications and PR experience with proficiency working on communications- or marketing-based research projects. - Required.
Strong multi-tasker with the ability to tackle the timely and the strategic simultaneously.
Combination of reactive and proactive media relations experience. Agency experience is a plus.
Banking and/or broader Financial Services knowledge. Public company experience a plus.
Communications-based research acumen and project-management experience.
Strong writer with track record of creating multi-channel content.
Executive presence and partnership skills with a track-record of leading through influence.
Proficient in PowerPoint and able to communicate data in a visually compelling way.
Intellectually curious, embracing challenges with a creative, problem-solving mindset.
It Would Be Nice For You To Have:
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
Experience in Microsoft Office products.
What Else You Need To Know:
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay RangeMinimum:
$90,000.00 USDMaximum:
$150,000.00 USDLink to Santander Benefits:
Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)
Risk Culture:
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
EEO Statement:
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions:
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
Employer Rights:
This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
What To Do Next:
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.