At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

U.S. Bank is seeking a Communications Lead to join the Payments Communications team, focused on the Payments: Merchant and Institutional (PMI) business, especially external communications for Merchant Payment Services and Elavon. This includes working with news media, writing and distributing content on our owned channels and working with business line leaders to develop creative opportunities to tell our story externally, as well as internally. The person in this role will also support colleagues working on activities across PMI. The role sits within the broader U.S. Bank Public Affairs and Communications team and partners with colleagues in other support functions, including marketing, community relations, and employee engagement. The person in this role will report to the head of Payments Communications.

Primary Responsibilities

Planning internal and external communications that generate positive visibility in support of strategic business initiatives and product launches, executing the external elements

Developing compelling messages for multiple audiences internally and externally

Collaborating with marketing teams to integrate activities supporting business goals

Executing external visibility planning for the head of Merchant Payment Services and other key executives

Collaborating with and building relationships with key stakeholders across a highly matrixed organization

Placing stories in regional, national, and trade news outlets directly and in collaboration with other media relations leads across the company

Providing external communications consultation to the business and partners

Managing media training and preparation for approved spokespeople

Writing and edits news releases and other content for external consumption

Managing the company’s partnership and steering the work of the public relations agency that supports Merchant Payment Services and Elavon

Manage head of MPS’s LinkedIn executive presence

Maintaining familiarity with the work happening across PMI, and the environment affecting our Payments businesses.

Basic Qualifications

Bachelor's degree, or equivalent work experience

Ten or more years of experience in external communications activities

Preferred Skills and Experience

Exceptional verbal and written communication skills

Strong strategic and project-management skills

Knowledge of the payments and/or banking industry

Familiarity with global financial and payments landscape

Well-developed analytical, decision-making, and problem-solving skills

Highly motivated, demonstrates a strong level of creativity and critical thinking

Tag: INDMO

*This role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $133,365.00 - $156,900.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.