Communications is more than messaging — it shapes culture, connects people, and leads innovation. J.P. Morgan Asset & Wealth Management’s high-impact Communications team serves as a strategic partner, transforming complex strategies and business priorities into clear, actionable messages and campaigns that empower and inspire employees. The team supports the Asset & Wealth Management line of business, which serves institutional, ultra-high-net-worth, high-net-worth, and team member clients through its Asset Management and Global Private Bank businesses.

 

As a Communications Associate on the Asset & Wealth Management Internal Communications team, you will help manage and execute internal communications across channels, including email, digital signage, intranet, feature articles, digital banners, images and newsletters. You will also measure the effectiveness of communications and recommend strategies to increase engagement. You should be creative, organized and detail-oriented, with a passion for storytelling and connecting people to each other and the big stories driving our business forward. 

 

Job responsibilities

Serve as a primary publisher for Asset & Wealth Management and Private Bank employee intranets, making ad hoc updates and overseeing quarterly page auditsDraft intranet features on business wins, employee profiles, innovations, products and workplace tipsBuild and distribute high-visibility internal communications using the firm’s broadcast email platformManage the Images@AWM platform, featuring employee-submitted photos of meaningful work moments and experiencesAnalyze communications and engagement metrics, then recommend improvementsManage team shared mailboxes, incoming tasks, site updates and resources

 

Required qualifications, capabilities and skills:

3 plus years of communications experienceExperience with intranet design, content development and analytics toolsProven ability to manage multiple projects, meet deadlines and deliver results with strong attention to detailKnowledge of AP style and corporate editorial guidelinesExceptional writing skills across formats, including executive messaging and feature news copySelf-motivated and enthusiastic about employee engagement and storytellingInterest in emerging technologies and process improvement

 

Preferred qualifications, capabilities and skills:

Bachelor’s degree in communications, business, marketing, journalism or related field, experience in financial services or related fieldAbility to leverage large language models for content creation, review and brainstorming, experience with visual communication, including graphic design; strong editing and proofreading skills for clarity and consistencyOutstanding judgment and interpersonal skills, with the ability to partner effectively across the firmCommitment to continuous learning and growth