COMMUNICATION MANAGER
Job Purpose
Developing communication strategies to drive company mission and values. Fostering staff engagement activities to ensure a high level of employees’ motivation, performance and commitment. Ensuring the company remains well-informed about relevant news, media developments, and industry trends to support positive coverage and informed decision-making. Developing a well-defined public relations strategy that effectively enhances the Company’s corporate image and reputation. Managing the company’s communication channels, including social media platforms, official websites, workplace channels to ensure consistent and effective messaging both externally and internally. Managing investor and shareholder activities among other corporate events.
Context
Ability to respond to competing demands from a variety of internal stakeholders. Able to work accurately under pressure, meet tight deadlines, and manage staff expectations and priorities
KEY RESPONSIBILITIES AND ACTIVITIES
INTERNAL COMMUNICATIONS Develop and implement internal communication strategies that align with company strategic vision, values and culture. Drive employee engagement by crafting compelling messaging, campaigns, newsletters, newsbites, intranet content, and leadership communications. Support change management initiatives by communicating key business updates, organizational changes, and strategic priorities. Partner with HR and business leaders to support internal events, recognition programs, and corporate social responsibility (CSR) initiatives. Measure and report on internal communication effectiveness, making data-driven recommendations for improvement. Monitor internal communication platforms, including writing/editing content for workplace to drive employee engagement Review submissions or letters and providing relevant feedback after aligning with the Head of Corporate Affairs and Communication Manager.
EXTERNAL COMMUNICATIONS
Develop and manage external communications strategies to promote and protect the company's brand and reputation globally. Craft press releases, annual reports, media statements, speeches, executive thought leadership content, and social media messaging. Build and maintain strong relationships with media outlets, industry influencers, and external agencies. Support crisis communication response planning and execution in collaboration with legal and executive teams. Ensure message alignment across all public-facing content, including website, social platforms, investor communications, and marketing collateral. Manage content & correspondences with external audiences through the company’s various communication channels including the website. Manage all external corporate events for investors & shareholders including sponsorships & AGM.
QUALIFICATION AND SKILLS
Bachelor’s degree in communication, Journalism, Public Relations field. Minimum 4 years’ experience in Corporate Communications preferably in global or multinational environment Proficiency in English, French and Kinyarwanda. Proficiency in English and Kinyarwanda. French is an added advantage. Exceptional written, editing, storytelling and verbal communication skills Understanding of digital technologies used in internal and external communications Proven ability to manage both internal and external communications in complex, fast-paced organization Strong diplomacy and interpersonal skills Strong media relations and crisis communication experience. Ability to read and understand financial reports
OTHER REQUIREMENTS
Be able to work in multi-cultural, multi-national and multi-lingual organization Excellent and effective communication and interpersonal skills Time Management and Organizational Skills High level of commitment and working with minimal supervision Must be proactive, reliable and able to pay keen attention to the smallest of details
GROWING WITH BRALIRWA
At BRALIRWA, there is no set career path. You will find continuous learning opportunities and colleagues who will encourage and support your growth in whatever path you choose to explore. We are a destination for curious minds and the more curious you are, the better. Start learning new things and find out everything you can be.
WHAT WE OFFER
We’re committed to hiring diversely. Having employees from diverse backgrounds brings a wealth of perspectives and experience to our team.
We embrace Inclusion and Diversity, which means giving full and fair consideration to all applicants and continuing development for all employees regardless of age, gender, race, disability, belief and civil partnership, pregnancy, and maternity.
Not only do we offer a competitive salary, but also an additional pension scheme, an annual bonus, free lunch, 100% medical insurance, communication allowance, and enjoy a free Friday drink with colleagues.
HOW TO APPLY
As a Diverse and Global Company, we recruit based on the principle of equal opportunity. This means that our hiring decisions are not based on race, color, religion, beliefs, etc. but our decision is purely based on your shown competencies and behaviors during the assessment process.
In case you meet the above requirement, please go to https://careers.theheinekencompany.com and search for “Communication Manager”.
All applicants must apply using our online application system, CVs received via email or standard post will NOT be considered. If you face any challenges in applying, please let us know through jobs.bralirwa@heineken.com (no applications will be accepted through this email)
The closing date for submission of applications is Friday, 15th August 2025