**Commis de Bureau** **Responsabilités :** + Tri et distribution du courrier et des fournitures de bureau, y compris le courrier interne, les courriers et le courrier de nuit. + Livraison du courrier et des projets d'impression sur l'ensemble du site du client + Coordonner et préparer les projets d'impression, y compris la conversion des fichiers électroniques, la numérisation des documents et l'amélioration du début à la fin. + Téléchargement des travaux à partir du courrier électronique ou de la file d'attente d'impression, dimensionnement, reproduction, tri et finition. + Établir et maintenir des contrôles de qualité afin de garantir l'exactitude du travail. + répondre aux appels téléphoniques de premier niveau des utilisateurs finaux de l'équipement pour déterminer le problème, éliminer les bourrages papier, effectuer des copies d'essai et déterminer l'état des machines + se rendre régulièrement sur toutes les machines pour nettoyer les vitres, remplacer le toner, stocker le papier et assurer la propreté générale de l'espace de travail + Rédiger des rapports + Tenir un registre des temps d'arrêt, des réparations et des frais de compteur de tous les copieurs/imprimantes sur le site. **Qualifications :** + Diplôme d'études secondaires ou expérience professionnelle équivalente + Au moins deux ans d'expérience dans une salle de courrier ou un centre de photocopie. **Compétences :** + Excellentes compétences interpersonnelles avec la capacité de développer rapidement des relations d'affaires. + Forte motivation personnelle pour obtenir des résultats + Excellentes aptitudes à la communication, tant verbale qu'écrite + Utilisation efficace de Microsoft Office + Capacité à soulever des charges de plus de 30 kg si nécessaire. **Autre :** + Présenter une image professionnelle à tout moment aux clients et aux vendeurs. **Office Clerk** **Responsibilities:** + Sorting and distribution of mail and office supplies, including interoffice, couriers and overnight mail + Delivery of mail and printing projects throughout the customers site + Coordinating and preparing projects for printing, including electronic file conversion, document scanning and enhancement from start to delivery + Download jobs from email or print queue, sizing, reproducing, sorting and finishing + Establishing and maintaining quality controls to ensure work accuracy + Responding to first level phone calls from end users of equipment to determine the problem, clear paper jams, run test copies and determine status of machines + Provide scheduled trips to all machines to conduct cleaning of glass, toner replacement, stocking paper and general cleanness of work space + Running reports + Keeping logs of downtime, repairs and meter charges of all copiers/printers on site **Qualifications:** + High School Diploma or equivalent work experience + Minimum 2 years of experience working in a mail room or copy centre **Skills:** + Excellent interpersonal skills with the ability to quickly develop business relationships + Strong self-motivation to drive results + Excellent communication skills both verbal and written + Effective use of Microsoft Office + Ability to lift 30+lbs. as necessary **Other:** + Present a professional image at all times to customers and vendors Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Select the medical, dental, life, and disability insurance coverage that fits your needs. + Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually. + Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.