Job Description • Provides technical support to customers to identify system-related issues; Functions as a project lead for creation of business processes and technology framework by organizing project requirements, completing testing plans, and providing support post-project implementation • Helps to drive collaboration between all commercial, technical and regulatory areas by providing system solutions • Acts as a change agent and subject matter expert (SME) for functional areas of the system • Leads knowledge-sharing initiatives and provides technical guidance • Reviews, updates, reports and implements project proposals for tariff and North American Energy Standards Board (NAESB)/Federal Energy Regulatory Commission (FERC) compliance • Ensures EBB operates in compliance with all regulations • Other duties as assigned We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements - 6 years of experience being a liaison between the business and IT teams (Business Analyst skillset) - Knowledge of Energy compliance standards - Bachelors degree Preferred: Master’s degree