Commercial Organization Development Specialist

Be a part of a revolutionary change

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver great solutions and the space to move your career forward in endlessly different directions.

Join our team in Zagreb as COD Specialist and you will be identifying capability gaps and development needs of internal and external Frontliner teams to ensure that they are equipped with the right skills, tools, and knowledge to consistently deliver executional excellence and an outstanding user experience.

We offer full-time employment with contract for an indefinite period of time. Location of work is Zagreb.

Your ‘day to day’

You will be responsible for:

Supporting the assessment of current and future capability needs within the commercial function, focusing on knowledge, skills, and competencies aligned with business objectives.Collaborating with People & Culture team, commercial managers, and COD Manager to implement development solutions and plans, ensuring alignment with local, and PMI central teams.Supporting Training Needs Analysis run to identify critical roles, evaluate capability gaps, and define expected proficiency levels.Supporting development of training plans based on commercial organization needs, business priorities, and audience-specific requirements.Identify key development areas and adjust training models and content to ensure relevance and impact.Maintaining, updating and delivering internal training programs.Monitoring effectiveness of learning and development (L&D) programs by collecting feedback and tracking indicators such as NPS, skill application, and impact on targets.Tracking costs related to training and development and support budget planning.

Who we’re looking for

University degree.Minimum 2 years of experience in learning & development, commercial capability building or coaching.Project management experience will be considered a plus.Learning on the fly and open to continuously develop.Proactive and positive approach to problem solving based on analytics.Strong organizational skills with attention to details.Excellent communication & collaboration skills.Advanced knowledge of MS Office.Proficient English and Croatian language skills.

What we offer

Our success depends on colleagues who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:

Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.

To join our growing team, apply no later than February 2nd.