Company Overview: 

 At Portland Safe/Everon, we truly believe that our people are the difference for our organization, the customers we serve, and the communities we protect. When you’re a part of Everon, you’ll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and a comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.everonsolutions.com or follow us on LinkedIn. (https://www.linkedin.com/company/everon-solutions)

Position Summary:

The Field Service Technician is responsible for installations, maintenance, and repairs on electromechanical equipment (pneumatic tube systems, safety deposit box, locks, cash recyclers, currency counters, printers, ATMs, Interactive Teller Machines, and other types of bank equipment) at various locations within an assigned territory/region. This position is responsible for responding to trouble tickets and service orders from a centralized dispatch team and is responsible for getting the assigned work completed within a specific time frame as per our Service Level Agreements (SLAs).

Duties and Responsibilities:

Installs commercial alarm, fire, CCTV, and Card Access systems. Provides reliable, high-quality customer support. Performs customer instruction on system operation and functionality. Performs system testing and signal verification. Maintains the necessary truck stock/inventory (equipment and tools). Performs new system installations, upgrades, and additions. Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks. Monitors and ensures the progress and completion of assigned tasks. Completes and submits all required task-related activities, productivity, and other documentation in a timely manner. Must have a strong work ethic. Must be detail oriented. Must complete other projects, as assigned.

 

Minimum Qualifications (Education, Skills & Experience):

High School diploma or equivalent Completion of an intermediate electronic training program or a 2-year degree from an Electronics School is preferred. Locksmith experience preferred. Specialized training on supported equipment and 2+ years of progressive technical experience preferred. ATM/POS network systems experience preferred.

Work Environment:

Exposure to outside weather conditions, risk of electrical shock, and harsh work environments. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to: Stand; walk; sit; twist; use hands to handle; reach with hands and arms; push; pull; climb or balance; stoop, kneel, crouch, or crawl; talk and hear. Use vision abilities including close, distance, peripheral, depth, and color. Work in unusual and sometimes difficult positions/circumstances such as with ladders, scaffolding, high lift equipment, wires, ducts, crawl spaces, attics, above ceilings, etc. Lift, move, and hold up to approximately 50 lbs. Must be able to work a full-time, flexible schedule with “on-call availability” and must be able to travel on short notice. Must be able to drive a motor vehicle (day and evenings) for extended time periods.

 

Everon is an Equal Employment Opportunity (EEO) employer. We are committed to having a diverse and inclusive workforce and do our best to foster a culture and environment where every employee feels valued. Our goal is to serve our customers and help save lives. We can achieve this goal when we have the best talent working in an environment where employees feel included and recognized