At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision—“Creating a future worth living. For patients. Worldwide. Every day.”—we work with purpose and compassion, supported by a global team of over 125,000 employees.
Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth.
Our values guide how we work:
We Care for our patients, each other, and our communitiesWe Connect across teams and borders to deliver excellence togetherWe Commit to doing things the right way— growing with purpose and leading kidney care with integrity and innovationGlobal Commercial, a function within Care Enablement, unites Sales, Marketing, Global Sales Excellence, and Global Technical Operations. This team delivers high-quality medical devices, technical services, and effective commercial strategies across global markets, advancing our mission to improve patient lives. Join our passionate team and help shape healthcare worldwide!
As the Regional Director of Commercial Excellence for EMEA West, you partner with the Regional VP to implement FME’s Commercial Excellence system and act as a trusted advisor to General Managers. You drive commercial effectiveness through data-driven insights, KPI setting, and incentive design, leading cross-functional initiatives in sales methodology, price and tender excellence, S&OP, training, customer service, and CRM, while ensuring governance, compliance, and operational rigor to maximize regional results.
Your Responsibilities:
Lead and coordinate regional Commercial Excellence initiatives aligned with global strategy; support VP in defining and communicating regional commercial strategyDevelop and implement marketing and sales projects with Verticals, ensuring alignment, execution, accountability, and resultsDrive continuous improvement in commercial processes and validate business strategies including product mix, pricing, channels, and business modelsSupport regional budgets, forecasts, and mid-term business plans in line with global strategySet KPIs, monitor performance, identify gaps, deploy action plans, and translate strategic objectives into operational plansDefine and implement commercial training plans; support promotions, demand generation, and Omni-Channel sales modelsDrive pricing and tender excellence, manage CRM and promotional tools, and ensure efficient customer service and harmonized processesCoordinate regional S&Op processes, oversee market insight activities, and steer Commercial Excellence through metricsIdentify and engage stakeholders up to C-suite, develop engagement plans, and lead organizational change management strategiesIdentify critical capabilities, assess gaps, and prioritize development initiatives to meet business needsEnsure compliance with all relevant FME policies, corporate values, and the Compliance FrameworkYour Profile:
Master’s degree in Business Economics, Finance, or related field15+ years in Med Tech or Pharma commercial support, business intelligence, or marketingAdvanced stakeholder management, analyzing expectations and developing engagement strategiesProficient in English, other languages are an assetSkilled in strategic planning and healthcare industry, with strong knowledge of regional policies, procedures, and regulations, and experienced in presenting to top management, boards, and public groupsBuilds effective, collaborative teams and applies a strategic mindset with business insight and financial acumen to make timely, high-quality decisions, manage ambiguity, prioritize work, navigate complexity, and deliver customer-focused solutionsOur Offer for you:
There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have - all dedicated to your professional journey.
Whether in front of or behind the scenes - you are helping to make ever better medicine available to more and more people around the worldIndividual opportunities for self-determined career planning and professional developmentA corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest oneA large number of committed people with a wide range of skills, talents and experienceThe benefits of a successful global corporation with the collegial culture of a medium-sized company