ROLE SUMMARY

Lead the Experience & Business Integration function within the AI Acceleration Organization (AIA) to embed AI products seamlessly into user workflows, deliver intuitive, easy-to-use experiences, and align them with the right business needs across Commercial teams.

This role leads Business Translation, Design, and QA teams to deliver user-driven AIA solutions that drive adoption and seamlessly integrate into existing workflows.

ROLE RESPONSIBILITIES
 

Strategy & Integration

Define and execute the Experience & Business Integration strategy, embedding workflow fit, user experience, and business alignment into all AI productsCollaborate with the Head of Strategy & Operations to ensure each product is designed around real-world journeys and operational readinessPartner with Product, Data, and Engineering teams to embed experience principles, design consistency, and validation standards across pods

User Experience & Design Leadership

Oversee UI/UX & Workflow Design to deliver easy to use and intuitive experiencesDefine and govern shared design principles and systems, ensuring consistent interaction patterns and experience quality across all applications and interfacesPartner with product and business teams to visualize user journeys, uncover friction points, and guide design improvements that enhance usability and engagement

Business Context & Alignment

Ensure business needs and workflows are accurately represented in product definitions and design decisionsPartner with relevant stakeholders (leaders and end users) to confirm that products integrate effectively into day-to-day processes and address real user pain pointsBuild and institutionalize a playbook for capturing user and business requirements, translating them into clear, actionable technical specifications for product and engineering teams

Quality Assurance & User Validation

Direct QA/User Testing team to validate usability, accuracy, and end-to-end experience prior to deploymentDefine a structured testing approach that links business acceptance, functional testing, and user experience validation to ensure readiness for deployment at scaleEnsure user testing reflects real operational workflows and scenarios

Team & Culture

Manage and develop a high-performing team across UX Design, Business Translation, and QA disciplines (~11 FTEs)Promote a culture of clarity, empathy, and design-driven excellenceCandidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

QUALIFICATIONS

BASIC QUALIFICATIONS

Bachelor’ or Master’s Degree in Business, Life Science or Business Technology,15+ years’ experience Business, Commercial Operations or Technical PartnershipPrior experience leading large, matrixed global teamsExperience in leading large multistakeholder projectsExperience collaborating with offshore teams, change management and distributed setups

Additional Job Details:

Last Day to Apply: October 29, 2025Work Location Assignment: Hybrid 2.5-3 days a week on site, NYHQ

The annual base salary for this position ranges from $204,700.00 to $341,100.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 22.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations.  These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure.  Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act.  Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government.  If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.  Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA.  Pfizer is an E-Verify employer.  This position requires permanent work authorization in the United States.

Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.

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