Commerce Payments Partnerships Associate
JP Morgan
The Commerce Payments organization is a motivated, forward thinking team comprised of high talent product managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow. We seek to transform customer experiences, simplify the ways we do business, and tirelessly drive toward product excellence.
As a Partnerships Associate in Connected Commerce you will support the relationship management team in both internal and external initiatives related to network and wallet partners within the Commerce Payments team.
Job responsibilities
Support external relationships with payment network and merchant partners supporting Commerce Payments team (notably tokenization and provisioning)Lead technical and business initiatives for internal teams and between Chase and our partners, primarily operational performance or key metrics for tokenized transactions through digital walletsDevelop, manage and improve internal and external reporting related to the partnersFind data-driven solutions by clearly defining a business challenge, identifying the right data, developing reporting, analyzing insights from the data, identifying solutions and monitoring performance of those solutionsCollaborate with internal cross functional partners (product, corporate development, analytics finance, fraud, legal etc.) to support partnership discussions which influence product strategySupport development of partner management content including quarterly business reviews, analytics and reporting, business cases development, meeting notes and other documentsSupport management of all contractual obligations for contracts with key partners
Required qualifications, capabilities, and skills
2+ years of experience supporting partnerships managers and / or account managers in the mobile & emerging payments industryExperience working in a product focused environment with significant internal and external dependencies Experience managing new product implementations, developing reporting and identifying and driving operational improvements based on data-driven observations.Avid user of digital payment applications, interested in product and relationship managementAbility to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful executionStructured thinker, effective communicator with excellent written communication skillsExperience in collaborating, influencing, and guiding decisions with multiple stakeholders, including team members across product, technology and design
Preferred qualifications, capabilities, and skills
Experience with payment partners, payment networks and payment platforms Understanding of data analytics in the payments industry, including mobile wallets, payment networks, and platforms
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