Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

91,000 - 136,240 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Personal & Commercial Banking

Job Description:

The Commercial Loan Administration Manager II oversees the TD as Agent syndicated loan servicing team, ensuring the operational excellence, risk management discipline, and customer experience required to administer complex syndicated credit facilities. This role manages end‑to‑end Agency servicing activities in accordance with Bank policies, procedures, legal and regulatory requirements, and established service level agreements (SLAs).

The position provides leadership, strategic direction, and subject‑matter expertise across syndicated loan servicing, while driving continuous process improvement and maintaining strong controls across all facets of the syndicated lending lifecycle.

Depth & Scope:

Manages administrative and operational support for a unit in the Commercial Loan departmentLeads projects to develop, implement, maintain and improve procedures for the departmentResponsible for integrating documentation and lending procedures when new banks are acquiredServes as subject matter expert for the departmentEstablishes goals and objectives for staffServes as mentor for supervisorsResponsible for optimizing technology utilization within the Commercial Loan DepartmentsLeads projects to develop, implement, maintain and improve procedures in the Commercial Lending areaDevelops new procedures when a need is perceivedProvides more strategic guidance on executing plans for departmentDemonstrates functional and technical expertise required to perform core aspects of the job (includes systems, regulations, laws and accepted industry practices)Manages department budget needs, including expense & capital projectsResponsible for integrating documentation and lending procedures when new banks are acquiredRepresents the Commercial Loan Services department on various task forces and committeesRecommends training needs within the commercial lending and loan administration group with particular emphasis on policies, procedures, compliance and documentation; Coordinates training with the Training DepartmentAssists staff with more complex aspects of loan administration as necessaryEnsures effective communications and information sharing with Team, internal and external Customers, contacts and vendors; seeks ways to improve effectiveness of communications and implements changesEstablishes goals and objectives for staff and plays a key role in shaping and influencing initiatives to meet and exceed requirementsExercises authority of the operations division concerning personnel actions including staffing, performance appraisals, promotions, salary recommendations and terminationsResponsible for staff development and ensuring team preparedness; Encourages, engages and provides feedback in a timely manner

Preferred Experience & Qualifications:

Experience managing teams in commercial lending operations, syndicated loan servicing, or Agency administration.Strong working knowledge of syndicated loan structures, Agency responsibilities, documentation, and participant bank interactions.Hands-on experience with settlement processes, lender allocations, interest/fee calculations, and operational workflows for complex commercial credit facilities.Ability to interpret and operationalize credit agreements, servicing standards (LSTA/LMA), and regulatory requirements.Demonstrated success in continuous process improvement, workflow optimization, and issue resolution.Proven ability to deliver superior customer service across internal and external stakeholders.

Education & Experience:

4 year degree or equivalent experience10+ years related experience requiredPrevious management experience.Strong project management experience.Demonstrates communications skills.Strong knowledge of Company commercial information systems.Proficient in developing and implementing test plans and test scripts.Highly motivated and demonstrates ability to work independently.Demonstrates knowledge of accounting.Knowledge and understanding of bank operations, department policies, procedures, products, services, systems and applications.Demonstrates ability to work in a fast paced environment.Highly motivated and demonstrated ability to work independently.

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

Domestic Travel – OccasionalInternational Travel – NeverPerforming sedentary work – ContinuousPerforming multiple tasks – ContinuousOperating standard office equipment - ContinuousResponding quickly to sounds – OccasionalSitting – ContinuousStanding – OccasionalWalking – OccasionalMoving safely in confined spaces – OccasionalLifting/Carrying (under 25 lbs.) – OccasionalLifting/Carrying (over 25 lbs.) – NeverSquatting – OccasionalBending – OccasionalKneeling – NeverCrawling – NeverClimbing – NeverReaching overhead – NeverReaching forward – OccasionalPushing – NeverPulling – NeverTwisting – NeverConcentrating for long periods of time – ContinuousApplying common sense to deal with problems involving standardized situations – ContinuousReading, writing and comprehending instructions – ContinuousAdding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

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Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

 

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com.  Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.