Description Collections Supervisor Chicago land area Outstanding culture and advancement Face Paced High Volume SAP Join a high-performance finance team where your leadership will make a measurable impact. We're looking for an experienced Collections Supervisor who thrives in a fast-paced, collaborative environment and is passionate about mentoring others, improving processes, and driving results. If you’re ready to elevate your career and play a key role in shaping the future of our Accounts Receivable function, we want to hear from you. 🔍 About the Role As the Collections Supervisor, you’ll lead a team of Collections Specialists and serve as a strategic partner across departments like Sales, Accounts Receivable, Cash Application, Pricing, and Supply Chain. You'll not only ensure the timely collection of receivables but also play a critical role in optimizing processes, identifying risk, and improving KPIs that drive the company’s financial success. This role offers the opportunity to lead change, develop talent, and drive innovation in our collections strategy — while maintaining a strong focus on the customer experience. 💼 What You’ll Do + Lead & Develop a high-performing team of Collections Specialists, coaching and mentoring to ensure success and professional growth. + Improve Performance by managing metrics, KPIs, and workflows to maximize team productivity and cash collection. + Drive Process Innovation by identifying opportunities for automation and operational efficiencies within the AR and collections space. + Collaborate Cross-Functionally with Sales, Disputes & Deductions, and other key stakeholders to proactively address payment delays and account issues. + Monitor & Mitigate Risk by identifying high-risk customers and tracking key accounts through detailed analysis and reporting. + Deliver Results through timely, data-driven collections strategies, including cash forecasting and bad debt management. + Own the Relationship by facilitating customer calls and reviews to resolve disputes and strengthen client partnerships. The company offers insurance, 401K, vacation, holiday pay and more. Requirements Collections - Commercial, Credit - Collections, Credit - Commercial, Credit Analysis, Approve Credit, Collections, SAP Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .