Description We are looking for a dedicated Collections Supervisor to lead and inspire a team of collections specialists in Overland Park, Kansas. This position requires a proactive leader who can manage daily operations, implement effective collection strategies, and ensure compliance with regulations while building strong relationships across departments. If you have a passion for fostering team growth and driving process improvements, this role offers an excellent opportunity to make an impact. Responsibilities: • Oversee and guide a team of collections specialists, including those within the Shared Service Center, ensuring efficient operations. • Partner with other supervisors to reassign accounts to analysts based on industry alignment. • Monitor daily collections activities, ensuring timely follow-up on delinquent accounts and proper reconciliation of invoices and chargebacks. • Implement strategies to reduce Days Sales Outstanding (DSO) and improve collection efficiency. • Address escalated collection issues, negotiate payment arrangements, and resolve disputes. • Generate detailed collection reports to track performance, identify trends, and prepare aging reports for management teams. • Collaborate with sales, customer service, and legal teams to resolve disputes and streamline transaction processing. • Ensure adherence to federal and state collection laws as well as internal credit policies. • Conduct regular training sessions and performance evaluations to support team development. • Identify and implement process improvements to enhance operational efficiency. Requirements • Bachelor’s or associate degree in finance, business administration, or a related field is preferred. • Minimum of 5 years of business experience, including at least 3 years in credit management with increasing responsibilities. • Proven leadership and coaching abilities to effectively manage and develop a team. • Experience within the consumer products industry is preferred. • Familiarity with SAP and strong skills in collections and commercial credit. • Excellent communication, organizational, and team-building skills. • Capability to manage time effectively and solve problems in a fast-paced environment. • Ability to challenge existing processes and propose solutions to improve efficiency. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .