Job Title: B2B Collections Specialist

Responsibilities

Stratify collection activities to maximize cash receiptsReceive and manage inbound and outbound collection callsContact customers regarding overdue accounts and determine reasons for non-paymentMonitor payment commitment & follow up with customer as neededAnalyze and inform sales, district sales manager, and credit & collections manager of credit risksResearch and recommend initial credit linesPartner with sales team to resolve disputesCommunicate with sales & supervisor on top outstanding accountsResearch credits and communicate to the customerCoordinate customer credit changes with the credit managerCommunicate accounts being shifted to a collection agency to managersCommunicate bad debt write-offs to managersMaintain accurate records about the customer payment statusMaintain customer accounts to reflect accurate dataMinimize bad debt write offs through collection activityEnsure company objectives for DSO targets are met through customer account managementCash application, as assigned

Qualifications

Proficiency in B2B Collections and Accounts Receivable processStrong Microsoft Excel skills Understanding of accounts receivable/accounts payable processes.Ability to master efficient, accurate data entry using Microsoft Office, including order entry and data management.Proficiency in Microsoft Excel, including formulas, pivot tables, and data visualization.Strong working knowledge of Microsoft Office products (Word, Outlook, PowerPoint).Experience with JD Edwards ERP system is preferred.Familiarity with Salesforce CRM is a plus.Excellent communication and organizational skills.Ability to multitask and prioritize in a fast-paced environment.

Pay and Benefits

The pay range for this position is $24.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Akron,OH.

Application Deadline

This position is anticipated to close on Oct 7, 2025.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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