Phoenix, AZ, 85067, USA
20 hours ago
Collections Specialist
**Description** Mesa Energy Systems is a wholly owned subsidiary of EMCOR Group, Inc. EMCOR is the world’s leading provider of mechanical and electrical construction and facilities services, including planning, consulting, and operations and maintenance. Mesa Energy Systems is a HVAC mechanical services company that provides fully integrated solutions for preventative maintenance and repair, upgrading existing mechanical, electrical, and controls systems to provide the most efficient economic solutions to meet customer expectations. **Job Title:** Collections Specialist **Principal Duties and Responsibilities** + Run Aging reports. + Monitor and manage assigned accounts to identify outstanding debts. + Contact customers via phone, email, and written correspondence to collect overdue payments. + Investigate and resolve discrepancies related to billing and payments. + Maintain accurate records of collection activities and customer interactions. + Collaborate with internal departments (e.g., Sales, Customer Service, Finance) to resolve account issues. + Recommend accounts for escalation or legal action when necessary. + Prepare regular reports on collection status and aging accounts. + Ensure compliance with company policies and relevant regulations (e.g., FDCPA). + Other duties as assigned **Job Specifications** (incl. Education requirements, minimal experience, computer skills required, etc.) + A high school diploma or equivalent; an associate or bachelor’s degree in business, finance, or a related field is preferred. + 4+ years of experience in collections, accounts receivable, or a related field. + Proficiency in Microsoft Office and accounting software (e.g., SAP, Oracle, QuickBooks). + Ability to work independently and manage multiple tasks effectively. + Strong communication skills, both verbally and in writing. + Good organization skills with the ability to follow up. + Knowledge of collection laws and regulations is a plus. + Familiarity with CRM systems. As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled. **Notice to prospective employees:** There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. \#Mesa \#LI-mesa \#LI-hvacjobs Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Confirmar seu email: Enviar Email