Description We are looking for a dedicated Collections Specialist to join our team in St. Petersburg, Florida. The ideal candidate will manage business-to-business (B2B) collections while ensuring customer accounts are accurately reconciled and updated. This role requires strong communication skills and a meticulous approach to resolving outstanding balances. Responsibilities: • Conduct outbound calls to customers to follow up on overdue accounts. • Review and reconcile customer accounts to verify payments are applied to the correct accurately. • Manage B2B collections processes to ensure timely resolution of outstanding balances. • Collaborate with customers to address discrepancies and provide solutions for payment issues. • Apply cash payments to accounts as needed, ensuring accurate record-keeping. • Maintain detailed documentation of collection activities and customer interactions. • Communicate effectively with internal teams to address and resolve account-related concerns. • Monitor aging reports and prioritize collection efforts based on account status. Requirements • 2+ years of collections experience. • Excellent communication and interpersonal skills for engaging with clients. • Proficiency in reconciling customer accounts and resolving payment discrepancies. • Detail-oriented with the ability to manage multiple accounts simultaneously. • Familiarity with accounting software and tools commonly used in collections. • Self-motivated and able to work independently while meeting deadlines. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .