Description We are looking for a dedicated Collections Specialist to join our client's team in Indianapolis, Indiana. In this role, you will play an essential part in ensuring timely payments and maintaining positive relationships with our customers. This position requires someone who thrives in a fast-paced environment, communicates effectively, and has excellent organizational skills. Responsibilities: • Prepare and send accurate invoices to clients in a timely manner. • Make outbound calls and respond to inquiries regarding outstanding payments with a detail-oriented and customer-focused approach. • Collaborate with local branches and sales teams to address and resolve account discrepancies. • Draft and distribute collection letters and follow-up correspondence as needed. • Maintain detailed records of communications and collection activities for reference and reporting. • Deliver exceptional customer service while maintaining clear and appropriate boundaries during collection efforts. • Review aging reports regularly and escalate overdue accounts when necessary. • Assist with additional administrative or finance-related tasks as assigned. Requirements • At least 2 years of experience in collections, customer service, or accounts receivable roles. • Strong verbal and written communication skills with a customer-focused mindset. • Proven ability to manage time effectively and maintain attention to detail in a high-volume environment. • Proficiency in Microsoft Office, particularly Excel and Outlook; experience with accounting software is a plus. • Ability to work independently while collaborating effectively with cross-functional teams. • Organized, proactive, and team-oriented with a positive attitude. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .