**Position:** Collections Associate (Turkish Market) **Job Description:** **What you will be doing at Arrow?** + Collections to terms - negotiates payment plans, elevates cashflow according to management reporting structure. + Takes appropriate actions such as credit hold + Can make decisions with little or no guidance + AR disputes- work with internal and external customers to find and resolve problems in a timely manner + Makes account reconciliations and collects outstanding balance + Credit- manages risk depending on customer profile and credit risk indicator and payment behavior + Works with sales teams on issues that may happen + Identifies bad debt and sets reserves + Processes- obeys and works on processes improvement by implementing solutions. Establishes the best collections process + Establishes customer contact and relationship, knows escalation path on customer side + Acts as technical support and gives guidance to junior staff on more complex issues + Works under general supervision **Who you are?** + You have collections experience + You are a user of MS Excel (formulas, VLOOKUP a must) + You enjoy working with numbers / data and you have an eye for details + You have excellent communication and negotiation skills + You are fluent in Turkish and English + You are dedicated to your task and driven to succeed **What we offer?** + Excellent opportunity for further career development in stable, international company, operating in attractive, growing industry + Civil contract for at least 6 months with the possibility to extend + Private medical health care + My Benefit system \#LI-MN1 **Location:** PL-Krakow, Poland (Sosnowiecka) **Time Type:** Full time **Job Category:** Accounting/Finance Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.