Collections Advisor
FNB
Job DescriptionDear Future, Future Collector
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our team in FNB Credit Card, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
To recover delinquent accounts, compile and maintain basic credit information prepares reports obtains approval for refinancing and repossessions.
To collect on arrears portfolio within mandate, resolve credit queries, negotiate payment arrangements by informing customers of various payment solutions and obtain approval for refinancing and repossessions in order to increase revenue.
To collect on arrears portfolio within mandate, resolve credit queries, negotiate payment arrangements by informing customers of various payment solutions and obtain approval for refinancing and repossessions in order to increase revenue.Manage costs / expenses within approved budget to achieve cost efficiencies.Collect arrears and negotiate acceptable RAR's.Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.Research and develop new MIS / reports for risk management.Retrieve and manipulate data into an understandable format through extensive data mining and analysis.Conduct risk grading of customer base by input of data into Regulatory Credit Risk reports and models to ensure minimisation of risk to bank for future business.Predictive / Pricing / Profitability model building by model construction and testing through monitoring and maintenance of collections and credit model performance.Manage own development to increase own competencies.Job Details
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our team in FNB Credit Card, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
To recover delinquent accounts, compile and maintain basic credit information prepares reports obtains approval for refinancing and repossessions.
To collect on arrears portfolio within mandate, resolve credit queries, negotiate payment arrangements by informing customers of various payment solutions and obtain approval for refinancing and repossessions in order to increase revenue.
To collect on arrears portfolio within mandate, resolve credit queries, negotiate payment arrangements by informing customers of various payment solutions and obtain approval for refinancing and repossessions in order to increase revenue.Manage costs / expenses within approved budget to achieve cost efficiencies.Collect arrears and negotiate acceptable RAR's.Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.Research and develop new MIS / reports for risk management.Retrieve and manipulate data into an understandable format through extensive data mining and analysis.Conduct risk grading of customer base by input of data into Regulatory Credit Risk reports and models to ensure minimisation of risk to bank for future business.Predictive / Pricing / Profitability model building by model construction and testing through monitoring and maintenance of collections and credit model performance.Manage own development to increase own competencies.Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
26/08/25All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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