At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Are you a results-oriented leader with a passion for driving financial performance? We're looking for a **Collection & Payment Lead** to join our Thailand Customer Excellence team. In this pivotal role, you'll be responsible for optimizing cash collections, managing aged receivables, and leading a high-performing team. **What You'll Do:** + Lead, motivate, and manage the Thailand Collections team, fostering an empowered and customer-centric environment. + Drive effective cash collection strategies to meet targets and embed a cash-focused mindset across all activities. + Oversee and improve key collection outcomes, including cash, AR aging, and Bad Debt Expense (BDE). + Ensure compliance with company policies and internal audit controls (SOX-Lite) related to Accounts Receivable. + Collaborate cross-functionally with Sales, Operations, and Finance to resolve payment issues and address root causes of disputes. + Manage credit-related risk by monitoring overdue receivables and optimizing payment terms. + Oversee all collection and AR month-end close activities, ensuring accurate forecasting and reporting. + Partner with the GCC Bangalore team and support the development of your team's capabilities. **What We're Looking For:** + A Degree in Accounting or Finance. + **Fluency in English is required.** + Strong understanding of cash flow importance and drivers of improvement within a business. + Proven ability to lead, motivate, and develop a team. + Excellent analytical, problem-solving, and conflict resolution skills. + Ability to project manage and work collaboratively in a matrixed environment with diverse stakeholders. + Sound written and oral communication skills, with the ability to influence senior stakeholders. + Experience in driving performance and process improvement, ideally within an Invoice-to-Cash operating model. + Strong negotiation skills for engaging with customers and senior individuals (e.g., CFOs, Financial Controllers). + A proactive, resilient, and positive attitude with a passion for driving change and simplicity. If you're a strategic thinker with a hands-on approach to collections and a desire to make a significant impact, we encourage you to apply! Category: Finance Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE **Requisition:** J0089524