At Trane TechnologiesTM  and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. 

   

What’s in it for you:   

 Be a part of our mission!  As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.  

The successful candidate will take ownership in managing an accounts receivable portfolio of high-volume Trane Parts and Service customers.  It is essential to manage a larger volume of small balance customer accounts and collaborate with internal and external business partners to maximize collections. This individual must be able to work in a fast-paced environment where the ability to prioritize is key and teamwork is a must. 

Thrive at work and at home:   

Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!    

Family building benefits include fertility coverage and adoption/surrogacy assistance.    

401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.     

Paid time off, including in support of volunteer and parental leave needs.       

Educational and training opportunities through company programs along with tuition assistance and student debt support.     

Learn more about our benefits here!   

  

Where is the work:  

 Hybrid:  

This position has been designated as a Hybrid work schedule with work performed onsite 3 days each week.  

  

What you will do:    

Must be able to prioritize work to achieve or exceed stated collection metrics.Responsible for using available collections’ software tools to assist in executing effective strategies and initiatives to achieve continuous receivable delinquency improvement that contributes to a lower DSO.Ensure timely and accurate responses and resolution to customer inquiries, questions, documentation issues, billing errors, payment application errors, disputes, program changes, new sale requests and opportunities.Provide phone support by handling incoming calls from sales offices and customers on a variety of items.Maintains open communication and good working relationships with the manager and fellow teammates to ensure the fulfilment of the Business Unit’s goals and objectives.

 

What you will bring:  

Must have a High School Diploma.  A BS/BA in Finance, Accounting, or other Business degree is a plus.Excellent written and oral communication skills are required.PC literacy required.Must exhibit a solid professional business image with a team player attitude.Strong customer service and general office experience required.

 

Key Competencies:
This individual must be able to work in a fast-paced environment where the ability to prioritize is key and teamwork is a must. This individual must have a customer service focus as taking care of our customers is critical to this role.  This candidate must possess excellent verbal and written communication skills and express themselves in a professional manner.

Compensation:    

Base Pay Range: $ 48,000-60,000

 

Total compensation for this role will include a commission/incentive plan. Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, and geographic location where the work is performed. 

  

Equal Employment Opportunity:    
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.