Hartford, Connecticut, USA
24 hours ago
Colleague Relations Consultant
Join Hartford HealthCare at a Transformative MomentHartford HealthCare is launching a new Centralized Colleague Relations Departmentmdasha strategic systemwide function designed to elevate how we support our colleagues across the organization This is a unique opportunity to help build a bestinclass model from the ground up driving consistency fairness and proactive solutions that strengthen the colleague experienceAs a key member of this newly created team you will apply data driven insights standardized practices and deep HR expertise to deliver meaningful sustainable impact You will play a critical role in shaping how colleagues are supported heard and empowered across Hartford HealthCare for years to comeHelp us define the future of Colleague Relationsmdashjoin us and make your markThe Colleague Relations Consultant manages moderately complex colleague relations issues applying sound judgment and a thorough understanding of organizational policies This role also provides strategic guidance and coaching to managers and leaders on effectively addressing colleague related concerns Responsibilities include but are not limited to the followingbull Investigates moderate risk and moderately complex colleague relations requestsbull Interpret and apply HR policies in nuanced situationsbull Partners with cross functional teams including Centers of Excellence COEs Legal and Field HR to resolve colleague relations casesbull Guides leaders through the performance improvement process utilizing coaching and development formal corrective action and decision guide toolsbull Partner with Field HR team to determine need for strategic planning identify engagement and retention opportunities and execute HHC recommended solutionsbull Coordinates case life cycle from opening through triage and resolution Maintainappropriate casedocumentation and case trackingJoin Hartford HealthCare at a Transformative MomentHartford HealthCare is launching a new Centralized Colleague Relations Departmentmdasha strategic systemwide function designed to elevate how we support our colleagues across the organization This is a unique opportunity to help build a bestinclass model from the ground up driving consistency fairness and proactive solutions that strengthen the colleague experienceAs a key member of this newly created team you will apply data driven insights standardized practices and deep HR expertise to deliver meaningful sustainable impact You will play a critical role in shaping how colleagues are supported heard and empowered across Hartford HealthCare for years to comeHelp us define the future of Colleague Relationsmdashjoin us and make your markThe Colleague Relations Consultant manages moderately complex colleague relations issues applying sound judgment and a thorough understanding of organizational policies This role also provides strategic guidance and coaching to managers and leaders on effectively addressing colleague related concerns Responsibilities include but are not limited to the followingbull Investigates moderate risk and moderately complex colleague relations requestsbull Interpret and apply HR policies in nuanced situationsbull Partners with cross functional teams including Centers of Excellence COEs Legal and Field HR to resolve colleague relations casesbull Guides leaders through the performance improvement process utilizing coaching and development formal corrective action and decision guide toolsbull Partner with Field HR team to determine need for strategic planning identify engagement and retention opportunities and execute HHC recommended solutionsbull Coordinates case life cycle from opening through triage and resolution Maintainappropriate casedocumentation and case trackingEducationbull Bachelors in Business Human Resources or related field requiredExperiencebull years employee relations experience or comparable experience in the HR capacitySkills Abilitiesbull Superior customer service orientation and ability to respond in a constructive and timely mannerbull Must be self directed and motivated Work with minimal supervision and exercises common sense and strong independent judgment to problem solve Has the ability to identify core issues and resolve them via effectively utilizing available resourcesbull Consistently works with integrity to develop strong trusting relationships and handle confidential information with discretionbull Proficiency in Microsoft Office and a willingness to learn HRIS platforms prior HRIS experience a plusbull Willing and able to travel between HHC locations as neededWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour momentEducationbull Bachelors in Business Human Resources or related field requiredExperiencebull years employee relations experience or comparable experience in the HR capacitySkills Abilitiesbull Superior customer service orientation and ability to respond in a constructive and timely mannerbull Must be self directed and motivated Work with minimal supervision and exercises common sense and strong independent judgment to problem solve Has the ability to identify core issues and resolve them via effectively utilizing available resourcesbull Consistently works with integrity to develop strong trusting relationships and handle confidential information with discretionbull Proficiency in Microsoft Office and a willingness to learn HRIS platforms prior HRIS experience a plusbull Willing and able to travel between HHC locations as neededWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour moment
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