Join Hartford HealthCare at a Transformative MomentHartford HealthCare is launching a new Centralized Colleague Relations Departmentmdasha strategic systemwide function designed to elevate how we support our colleagues across the organization This is a unique opportunity to help build a bestinclass model from the ground up driving consistency fairness and proactive solutions that strengthen the colleague experienceAs a key member of this newly created team you will apply data driven insights standardized practices and deep HR expertise to deliver meaningful sustainable impact You will play a critical role in shaping how colleagues are supported heard and empowered across Hartford HealthCare for years to comeHelp us define the future of Colleague Relationsmdashjoin us and make your markThe Colleague Associate is an entry level role that manages a high volume of routine colleague relations matters This role serves as the primary point of contact for delivering prompt professional and customer centric HR support Responsibilities include but are not limited to the followingmiddot Coordinates case life cycle from opening through triage and resolutionmiddot Maintain appropriate case documentation and case trackingmiddot Compile data related to submitted cases identify trends per Business UnitRegionmiddot Helps address basic employee relations inquiries and policy issues such as attendance concerns under guidance and established proceduresJoin Hartford HealthCare at a Transformative MomentHartford HealthCare is launching a new Centralized Colleague Relations Departmentmdasha strategic systemwide function designed to elevate how we support our colleagues across the organization This is a unique opportunity to help build a bestinclass model from the ground up driving consistency fairness and proactive solutions that strengthen the colleague experienceAs a key member of this newly created team you will apply data driven insights standardized practices and deep HR expertise to deliver meaningful sustainable impact You will play a critical role in shaping how colleagues are supported heard and empowered across Hartford HealthCare for years to comeHelp us define the future of Colleague Relationsmdashjoin us and make your markThe Colleague Associate is an entry level role that manages a high volume of routine colleague relations matters This role serves as the primary point of contact for delivering prompt professional and customer centric HR support Responsibilities include but are not limited to the followingmiddot Coordinates case life cycle from opening through triage and resolutionmiddot Maintain appropriate case documentation and case trackingmiddot Compile data related to submitted cases identify trends per Business UnitRegionmiddot Helps address basic employee relations inquiries and policy issues such as attendance concerns under guidance and established proceduresEducationmiddot Bachelors in Business Human Resources or related field or years of equivalent experienceExperiencebull year of HR experience requiredbull Previous employee relations experience preferredSkills Abilitiesbull Ability to uphold strict confidentiality of HR informationbull Strong customer service orientationbull Strong attention to detailbull Proficiency in Microsoft Office and a willingness to learn HRIS platformsbull Ability to interface with internal and external stakeholders at all levelsbull Willing and able to travel between HHC locations as neededWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour momentEducationmiddot Bachelors in Business Human Resources or related field or years of equivalent experienceExperiencebull year of HR experience requiredbull Previous employee relations experience preferredSkills Abilitiesbull Ability to uphold strict confidentiality of HR informationbull Strong customer service orientationbull Strong attention to detailbull Proficiency in Microsoft Office and a willingness to learn HRIS platformsbull Ability to interface with internal and external stakeholders at all levelsbull Willing and able to travel between HHC locations as neededWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour moment