Lansing, MI, US
1 day ago
Collaboration Specialist- Enterprise Account Manager

Job Summary

This role is responsible for developing, managing, and expanding strategic partnerships with top‑tier commercial clients. Serving as a trusted advisor, the successful candidate will align HP solutions with customers’ broader business objectives while driving revenue growth and long‑term value. The role contributes to sales strategy, policy execution, and achievement of sales targets through close collaboration with cross‑functional internal teams.

Location Requirement:
Candidates must reside within the State of Michigan. HP is not able to provide relocation assistance for this role.

Key Responsibilities

Partner with the HP Personal Systems sales team to penetrate existing accounts and expand collaboration solutions across strategic commercial customers.

Own and execute account plans for key commercial accounts, with a focus on large deal management, portfolio growth, and full‑solution selling.

Identify customer requirements, align them with HP capabilities, and determine the appropriate direct or indirect supply‑chain strategy.

Build and maintain strong client relationships up to the executive level, developing a deep understanding of each customer’s unique business needs.

Collaborate with channel partners to improve win rates on targeted opportunities and consistently achieve quarterly, semi‑annual, and annual sales quotas.

Develop and execute territory and account sales strategies to drive revenue growth and expand market share.

Lead contract negotiations to secure profitable agreements while maintaining positive, long‑term customer relationships.

Monitor and analyze sales performance metrics, identify improvement opportunities, and implement corrective actions as needed.

Maintain accurate pipeline data by entering and updating opportunities in HP’s pipeline management tools and recommending best practices.

Leverage existing relationships and opportunities to expand HP’s footprint across multiple business units within assigned accounts.

Conduct regular business reviews with customers to assess satisfaction, gather feedback, and identify opportunities for improvement and growth.

Education:

Bachelor’s degree or graduate degree in Sales, Marketing, Business Administration, or a related field; or equivalent work experience and demonstrated competence.

Experience:

Typically 10+ years of experience in account management, sales, or related roles.

Preferred experience in unified collaboration solutions, including video conferencing, voice, headsets, or similar technologies.

An advanced degree may substitute for some experience.

Knowledge & Skills

Business Development

Business‑to‑Business Sales

Cold Calling and Prospecting

Conflict Resolution

Customer Relationship Management (CRM)

Marketing and Product Knowledge

Outside Sales

Sales Development and Management

Sales Process and Territory Management

Selling and Upselling Techniques

Cross‑Organizational Skills

Effective Communication

Results Orientation

Learning Agility

Digital Fluency

Customer Centricity

Compensation

The pay range for this role is $195,000 to $289,000 USD annually, with additional opportunities for compensation through bonus and/or equity programs (applicable to U.S. candidates only). Compensation varies based on work location, job‑related knowledge, skills, and experience.

Benefits

HP offers a comprehensive benefits package, including:

Medical, dental, and vision insurance

Short‑term and long‑term disability insurance

Life insurance

Employee Assistance Program (EAP)

Flexible Spending Accounts (FSA)

Generous time‑off programs, including:

4–12 weeks of fully paid parental leave (based on tenure)

11 paid holidays

Flexible paid vacation and sick leave

For additional details, visit the U.S. Benefits Overview:
https://hpbenefits.ce.alight.com/


The compensation and benefits information is accurate as of the date of this
posting. The Company reserves the right to modify this information at any time,
with or without notice, subject to applicable law.

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