The requisition posting is expected to close on September 15th.

The posting may be removed sooner if we receive a sufficient number of applications.

About the Team

Cisco is in the midst of a major transformation, shifting from a traditional infrastructure company to a leader in SaaS and recurring revenue. A key part of this journey is our Collaboration architecture, and in this role, you’ll be at the heart of that evolution. You'll work on a stellar team of Presales Architects, providing technical leadership and support for Cisco's collaboration sales pursuits with our largest Enterprise customers. You will be paired with a colloboration account executive to drive the mission of solving your customers techinical solutions with Cisco's innovative collaboration technology.

Your Impact

As a Collaboration Solutions Engineer, you'll be a vital technical resource, helping drive business growth and customer success. You'll partner with our sales specialists and account teams, using your technical expertise to promote the value of Cisco's full collaboration suite, including our Calling, Meetings, CPaaS, Cisco Devices, and our innovative AI Vision.

Key Responsibilities

You'll be a strategic technical leader and a key collaborator on our team. Your day-to-day will involve:

Driving strategic deals: You will co-lead the technical strategy on complex, multi-year deals, co-owning the multi-year strategic account plan and ensuring solutions align with the customer’s core business objectives. You'll secure executive buy-in by translating deep customer knowledge into a compelling business case.

Providing technical expertise: You'll perform technical discovery and requirements gathering to design solutions that simplify complex business processes. You'll also lead impactful demonstrations and proof-of-concept trials, always focusing on the business outcome rather than just the technology itself.

Mentoring and support: You will support a matrix of Collaboration Sales Specialists and General Account teams, providing direct opportunity support and helping to mentor and develop partners.

Fueling business growth: You will proactively manage your business, ensuring operational rigor through discovery frameworks and a focus on deal size, timing, and status. You'll use your insights to identify and drive new opportunities and lead demand generation campaigns for your territory.

Expanding your reach: You’ll mobilize a broad network of partners, marketing, and customer experience teams to accelerate outcomes and grow the business. You'll lead educational initiatives to strengthen knowledge-sharing across the sales team.

Minimum Qualifications

At least 4 years of Consulting or Pre-Sales Engineering experience.

Solid understanding of Calling, Meeting, and Devices, both on-premise and cloud.

Preferred Qualifications

Deep technical knowledge of UCaaS, CCaaS, CPaaS, and/or other cloud-based communication technologies in a presales capacity.

Experience with premise-based to cloud migrations.

Experience with selling the value of AI and the interoperability of Cisco Devices with competitive vendors.

Competitive and cross-architecture knowledge.

We are Cisco, where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!