Collaboration Solutions Engineer - Americas Service Provider Apply (https://jobs.cisco.com/jobs/Login?projectId=1446891) + Location:Offsite, Philadelphia, Pennsylvania, US + Alternate LocationRemote - USA + Area of InterestSales - Product + Compensation Range203000 USD - 255800 USD + Job TypeProfessional + Technology InterestCollaboration + Job Id1446891 **Make a Meaningful Impact with Cisco** At Cisco, we don’t just connect the world—we help shape its future. Our employees’ groundbreaking ideas transform industries ranging from entertainment, healthcare, and education to smart cities and the devices in our homes. Here, your creativity moves from the drawing board to real-world solutions that matter. **What You’ll Do** As a **Collaboration Sales Engineer** , you will partner with Service Provider customers across the US and Canada to address their unique business challenges by leveraging Cisco’s industry-leading Collaboration solutions. You will: + **Lead Customer Migration Plans:** Guide and assist customers as they transition from on-premises to cloud-based collaboration solutions, ensuring a smooth and successful migration. + **Drive AI Adoption:** Help customers adopt and maximize Cisco’s advanced AI toolsets within our Collaboration portfolio to boost productivity, user experience, and business outcomes. + **Consultative Solution Design:** Uncover business needs and design tailored technical solutions using Cisco’s broad suite of collaboration products—whether on-prem, in the cloud, or hybrid environments. + **Technical Expertise & Enablement:** Present complex topics in a clear, compelling way to diverse audiences, from technical teams to business executives. + **Collaborative Selling:** Work closely with Cisco Account Executives, Systems Engineers, partners, and cross-functional teams to craft sales strategies, develop proposals, and deliver impactful presentations and demonstrations. + **Knowledge Sharing:** Contribute to Cisco’s culture by sharing standard methodologies, mentoring teammates, and helping build long-term success for Cisco’s Americas Service Provider business. **Who You’ll Work With** You’ll join forces with a high-performing team of Account Executives, Systems Engineers, and Cisco partners. You’ll also collaborate across functions—drawing on resources from Services, Customer Value Acceleration, Partners, and more—to deliver outstanding results for our customers. **Who You Are** + **Proven Expert:** Minimum 7 years’ experience in the voice/video communications industry, with a deep understanding of TDM, IP telephony, and large-scale enterprise voice, video, meetings, and contact center deployments (on-prem and cloud). + **Cloud & SaaS Enthusiast:** Experience with cloud-delivered collaboration platforms and the evolving landscape of AI-driven collaboration tools. + **Technical Translator:** Able to convert technical expertise into business value, communicating benefits to a range of technical and business audiences. + **Industry Knowledgeable:** Up-to-date on collaboration market trends and how Cisco’s portfolio fits into the broader industry. + **Strong Communicator:** Confident presenting to audiences of varied backgrounds and skill levels. + **Team Player:** Passionate about collaboration and mentoring, with a desire to build winning capability within Cisco. **Minimum Requirements** + 7+ years’ experience in voice/video communications, including large enterprise deployments (on-prem and cloud) + Understanding of routed and switched data networks + Strong pre-sales engineering experience in the collaboration space **Why Cisco?** **\#WeAreCisco** —where everyone’s unique, and our collective talents drive innovation. We’re more than just a networking company: we’re pioneers in software, security, AI/machine learning, and intuitive networking. We value creativity, innovation, learning, and giving back. Our culture encourages bold steps, diversity of thought, and inclusion—because progress happens when everyone’s voice is heard. Show your true colors—colorful hair, tattoos, or polka dots welcome. We’re committed to equality, diversity, and reasonable accommodation for individuals with disabilities throughout the hiring process. **Join us, and help our customers reimagine what’s possible with Cisco Collaboration and AI.** **To request an accommodation during the application or interview process, please contact us.** _Cisco is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, disability, or protected veteran status._ **Message to applicants applying to work in the U.S. and/or Canada:** When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees haveaccess (https://www.cisco.com/c/en/us/about/careers/we-are-cisco/benefits-and-perks.html) to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.