**Content Technology Specialist Co-op** We want you to join our customer-centric team whose passion it is to Empower Digital workplaces! At Ricoh, we aren’t satisfied with keeping pace with today’s complex work environments, we are setting the pace. We are reimagining the workplace. Our high-performance workplace is powered by a team that thrives. We offer a friendly culture with a focus on well-being and work-life balance. Flexible work options, a time off purchase program, great physical and mental health benefits, employee discounts, and recognition programs are only some of the advantages of working at Ricoh. We are a family that promotes positive manager relationships and ongoing learning & development that nurtures professional growth and career advancement. Discover what you are capable of in an environment where your growth is supported, and your success is celebrated. The Content Technology Specialist Co-op will provide ongoing support to internal teams regarding the agreed strategic proposal requests, participating and providing technical expertise and knowledge regarding accurate and well-written RFP documentation. We are seeking a forward-thinking Content Technology Specialist Co-op to join our team, focusing on harnessing the power of proposal management tool, technology, and generative AI, to drive continuous improvement initiatives, enhance content quality, and execute innovative campaigns and projects. This role is ideal for individuals passionate about innovation and improving business processes. **Responsibilities:** + Lead the implementation of continuous improvement initiatives by leveraging tools and technologies to improve reporting, automate content maintenance, enhance content quality, and optimize operational efficiency. + Develop and manage campaigns and projects, utilizing prompts and tools to generate content strategies, smart skills and solutions. + Utilize tools and technology to create written content, ensuring the delivery of clear, concise, and engaging materials. + Collaborate with Sales, Operations, and Marketing Departments to identify opportunities for leveraging technology in proposal development, sales collateral, and other business areas. + Design and execute strategies for integrating AI tools into existing workflows, with a focus on improving content relevance, engagement, and impact. + Conduct research on the latest information, staying abreast of industry trends and advancements to keep our practices cutting-edge. + Work closely with Subject Matter Experts (SMEs) and other stakeholders to gather requirements and feedback, ensuring that initiatives align with business goals and customer needs. + Evaluate the effectiveness of projects and content, using analytics and feedback to inform continuous improvement efforts. **Qualifications:** + Currently pursuing a post-secondary education in Business, English, Communications, Computer Science, Computer Engineering. + Experience in or a strong desire to learn about AI-powered content creation and process automation. + Exceptional proofreading, editorial, and technical writing skills, with an ability to produce content that resonates with various audiences. + Proven ability to manage multiple projects with dynamic priorities and deadlines, demonstrating strong organizational and planning skills. + Excellent interpersonal and communication skills, with an aptitude for collaborative problem-solving and innovation. **Knowledge, Skills, and Abilities:** + Strong proficiency in PowerBI, MS Office Suite (Excel, PowerPoint, Word, Excel) MS Visio, MS SharePoint) and advanced skills in leveraging AI tools and platforms for content creation. + Detail-oriented with a keen eye for quality and a commitment to delivering high-impact content and projects. + Ability to work effectively in a team environment, contributing to collaborative efforts and sharing insights on AI and machine learning applications. + Strong business acumen, strategic thinking, and a creative mindset, with a drive to explore and implement cutting-edge technologies. _Ricoh is an information management and digital services company connecting technology, processes, and people in progressive businesses around the world. Ricoh is a recognized leader in a document workflow, process automation, digital transformation, and security. Every day our 90,000+ global employees work with big and small companies optimizing their end-to-end business solutions._ Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Select the medical, dental, life, and disability insurance coverage that fits your needs. + Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually. + Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.