Role Purpose
Support leisure segment growth by managing day-to-day trade partner requests, rate distribution checks, content accuracy, and small booking conversions for both properties.
Key Responsibilities
· Service leisure agencies and luxury advisors: availability checks, quotations, confirmations, and amendments.
· Ensure accurate rate loading, content, and images across channels in coordination with eCommerce.
· Track campaign performance, co-op deliverables, and produce weekly production reports.
· Coordinate trade trainings, webinars, and fam logistics; maintain partner databases.
· Escalate VVIP/complex itineraries to Sales Manager; secure deposits and documentation.
KPIs
· Response SLAs and conversion ratio.
· Content parity and distribution accuracy.
· Campaign/reporting timeliness and partner satisfaction.
· Revenue from self-handled files.
Role Purpose
Support leisure segment growth by managing day-to-day trade partner requests, rate distribution checks, content accuracy, and small booking conversions for both properties.
Key Responsibilities
· Service leisure agencies and luxury advisors: availability checks, quotations, confirmations, and amendments.
· Ensure accurate rate loading, content, and images across channels in coordination with eCommerce.
· Track campaign performance, co-op deliverables, and produce weekly production reports.
· Coordinate trade trainings, webinars, and fam logistics; maintain partner databases.
· Escalate VVIP/complex itineraries to Sales Manager; secure deposits and documentation.
KPIs
· Response SLAs and conversion ratio.
· Content parity and distribution accuracy.
· Campaign/reporting timeliness and partner satisfaction.
· Revenue from self-handled files.
Qualifications Experience
· 1–3 years in leisure/travel trade or DMC/TA background.
· Detail-oriented; Arabic English.
Other Requirements
· Occasional evening/weekend work around holiday peaks; travel for fam hosting as needed.
Qualifications Experience
· 1–3 years in leisure/travel trade or DMC/TA background.
· Detail-oriented; Arabic English.
Other Requirements
· Occasional evening/weekend work around holiday peaks; travel for fam hosting as needed.