Cluster Marketing and Communication Manager
Minor International
Company Description
NH Collection Colombo offers comforting familiarity based on three main pillars value for money, the best location, and service with a human touch – making stays always a pleasure, time after time.
Job DescriptionStrategic Brand & Regional Alignment
Serve as the brand guardian for both hotels, ensuring consistent positioning across all touchpoints.Liaise with regional and global brand teams on campaigns, brand standards, and corporate initiatives.Lead cluster-wide brand activations, rebranding projects, and market repositioning strategies.Digital & Performance Marketing
Partner with Minor Hotels’ E-Commerce team to drive brand.com performance, optimize campaigns, and ensure best practice implementation across channels.Manage visibility and positioning on OTA platforms in coordination with E-Commerce specialists.Oversee full-funnel digital campaigns (awareness → conversion) including Meta, Google, and programmatic advertising.Integrate CRM, email marketing, and loyalty (GHA Discovery) strategies into property-level marketing.Public Relations, Media & Influencer Relations
Build and manage relationships with local, regional, and international media.Oversee PR agencies, press trips, influencer collaborations, and crisis communications.Curate impactful storytelling that strengthens the hotels’ reputation and share of voice.F&B, Lifestyle & Event Marketing
Spearhead F&B branding and launches (restaurant rebranding, chef residencies, culinary festivals).Market large-scale experiential events (festivals, wellness weekends, beach parties, cultural showcases).Position hotels as lifestyle destinations beyond traditional hospitality.Partnerships & Business Development
Drive collaborations with banks, loyalty programs, airlines, embassies, and lifestyle brands.Leverage partnerships to create exclusive offers and high-value campaigns.Creative, Content & Collateral
Oversee all creative assets, from social media to sales collateral, in line with NH Collection tone.Lead content calendars, campaigns, and video/photo productions.Manage cross-property design resources and ensure quality output.Sustainability & ESG Storytelling
Work closely with engineering and P&C teams to Integrate conservation and community initiatives into brand communications.Highlight hotels’ role in advancing Minor Hotels’ global sustainability commitments.Leadership & Stakeholder Management
Collaborate closely with Sales, Revenue, and Reservations teams to ensure marketing initiatives directly support commercial targets and conversion goals.Partner with Minor Hotels’ Global Sales Offices (GSOs) to provide marketing support for trade activations, corporate RFPs, and feeder market campaigns.Work alongside General Managers and F&B teams to align business priorities, promotions, and brand positioning.Manage cross-functional teams, agency partners, and internal resources effectively.Present strategies, reports, and results to property owners (Softlogic), regional HQ, and Minor Hotels leadership.Public Relations & Events
Handle press inquiries and manage media relations to increase visibility.Plan and deliver PR events to strengthen the hotel’s image.Host and support media stays, ensuring a memorable guest experience.Create innovative initiatives to keep excitement around the hotel.Build and maintain strong relationships with local journalists, influencers, and VIPs.QualificationsBachelor's degree in Marketing / Relevant qualification, Communications, or related field.Minimum 3-5 years of marketing experience in the hospitality industry.Strategic thinker and decision makerPassionate about the digital world, self starter and Fast learnerFamiliarity with Content Management systems.Basic html knowledge an assetComfortable working with photo-editing software; Photoshop for exampleFamiliarity with Google Analytics or other web analytics tools and metricsPast experience purchasing online display advertising and coordinating online campaignsKnowledge of search engine optimization/marketing practices also an asset
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