About us

DHL Supply Chain India is a leading provider of integrated logistics solutions, specializing in warehousing, distribution, and supply chain management. With over 100+ facilities and 15,000+ employees nationwide, we excel in sectors like e-commerce, consumer goods, life sciences, and technology. Recognized as a Great Place to Work, we prioritize employee engagement and development. We are committed to a safe work environment, promoting Behaviour Based Safety (BBS) practices, injury prevention, and compliance with safety regulations, ensuring that safety is everyone's responsibility. We embrace an equal opportunity workplace, fostering diversity and inclusion for all employees. Join us in shaping the future of logistics and discover limitless growth opportunities!

Responsibilities

Key Responsibilities:

\n\nAchieve agreed market-leading Transit Time, Data Quality, and Service Performance targets.\nManage the measurement, monitoring, and actions for improvement.\nImplement the Operations component of Annual Operating plans in tandem with the Regional strategies.\nEnsure compliance with regulatory and environmental obligations while leading initiatives to remove trade impediments.\nRoll out projects to address regional and network imperatives and programmes.\nDevelop initiatives and partnerships to ensure market-leading service relative to cost position.\nSupport business acquisition processes and provide after-sales support to achieve revenue and profitability targets.\nPerform management tasks with regard to budgetary targets, service/productivity levels, and cost controls.\nOversee Security practices to ensure policies and business needs are met.\nDetermine organization structure, roles, responsibilities, and performance targets for the function.\nDevelop a culture of quality, service excellence, flexibility, and cost consciousness.\nIdentify training needs and opportunities for team development.\nRequirements

Experience:

\n\n13+ years of experience in a service-related role, preferably in the Logistics Industry.\n7 years of experience in a supervisory/management role (preferable).\nExperience in implementing change and understanding the local regulatory environment.\n\n

Qualification: Degree (or equivalent).

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Skills and Competencies:

\n\nCommunication skills (English), spoken and written.\nCustomer Orientation.\nBusiness Acumen.\nCross Border Thinking.\nLeadership and Team Building.\nCommitment to Excel.\n\n

Building and Managing Partnerships