Club Lounge Agent -Service Host (m/w/d)
Marriott
**Additional Information**
**Job Number** 25176920
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Frankfurt Airport Hotel and Conference Center, Hugo-Eckener-Ring 15, Flughafen/ Terminal 1, Frankfurt am Main, Hessen, Germany, 60549 VIEW ON MAP
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Be empowered.**
+ **Begin:** Personalised onboarding program & staff accommodation subject to availability to support your start
+ **Belong:** A family-like and diverse team from various nations, with flat hierarchies and different areas of expertise, where people support each other and learn from one another
+ **Become** : Wide range of internal & external training opportunities, individual development plans, excellent career prospects, and transfer options to our sister hotels
+ **Be connected:** Numerous employee events and team-building activities to strengthen our “Team Spirit”
+ **Be honored:** Holiday and Christmas bonuses, discounted parking, travel cost subsidies, appreciation rewards, employee referral program, discounted stays and F&B discounts at over 9,400 Marriott hotels worldwide
+ **Be well:** Various wellbeing and (mental) health offerings, Serve360 initiatives, healthy meals in our staff restaurant, and many opportunities for social engagement
**Be you.**
In the dual-brand hotel "Sheraton & Marriott Frankfurt Airport Hotel", two premium brands combine to form one employer! Do you love to spoil guests with culinary delights and give them a special stay? Then start with us as a **Club Lounge Agent – Service Host (m/f/d)** and become part of our F&B team in the exclusive Club Lounge.
Your key responsibilities include:
+ **Assistance to our guests in the Club Lounge** during breakfast, snacks and evening service
+ **Preparation and presentation of food and beverages** according to brand standards
+ **Ensuring cleanliness, order** and a welcoming ambience in the lounge
+ **Personal guest service** with a focus on individual wishes and **VIP support**
+ Close cooperation with kitchen, stewarding and Club Lounge Guest Experience team
+ Support of the Guest Experience Team if necessary, e.g. in the event of sick or holiday replacements
**Be able.**
+ Initial experience in the field of service or gastronomy, ideally in the hotel industry
+ Enjoyment of guest contact and high-quality service
+ Team spirit, reliability and an eye for detail
+ Good knowledge of German and English
+ Willingness to work flexible hours (early/late shifts, weekends)
**Be connected.**
We look forward to getting to know you!
Once we receive your application, we’ll get back to you promptly.
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive culture that puts people first. We are committed to non-discrimination on any protected basis, such as disability, origin, religion, sexual orientation or any other basis covered by applicable law._
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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