**Req ID:** 301943 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Cloud Solution Delivery Advisor to join our team in Bangalore, Karnātaka (IN-KA), India (IN). **Job Title:** SysOps Engineer **Job Category:** Job Category **Department/Group:** Cloud **Job Code/ Req#:** **Location:** India **Travel Required:** None **Level/Salary Range:** Grade 8 **Position Type:** FTE **Job Description** **Responsibilities:** Responsible for technical delivery of managed services across NTT Data customer account base. Working as part of a team providing a Shared Managed Service. **Manditory:** Support exp in AWS. Certifications **:** _Minimum_ AWS Certified SysOps Administrator – Associate The following is a list of expected responsibilities: + To manage and support a customer’s AWS platform + To be technical hands on + Provide Incident and problem management on the AWS IaaS and PaaS Platform + Monitoring and observability of system and platform performance + Collaboration with development and build teams on application and platform deployments and changes + Involvement in the resolution of Incidents and problems in an efficient and timely manner + Actively monitor an AWS platform and components for technical issues + Implement and improve on existing monitoring and observability solution + To be involved in the resolution of technical incidents tickets + Assist in the root cause analysis of incidents + Assist with improving efficiency and processes within the team + Examining traces and logs + Escalate incidents and problems to the appropriate teams + Working with third party suppliers and AWS to jointly resolve incidents **Experience and Skills Requirements:** Mandatory + Technical troubleshooting and problem solving + AWS management of large-scale IaaS PaaS solutions + Monitoring and troubleshooting servers, networks, and applications + Cloud networking and security fundamentals + Collaboration and communication skills + Highly adaptable to changes in a technical environment Optional + Experience using monitoring and observer ability toolsets inc. Splunk, Datadog + Experience using Github Actions + Experience using AWS RDS/SQL based solutions + Experience using containerization in AWS + Working data warehouse knowledge Redshift and Snowflake preferred + Working with IaC – Terraform and Cloud Formation + Working understanding of scripting languages including Python and Shell + Experience working with streaming technologies inc. Kafka, Apache Flink + Experience working with a ETL environments + Experience working with a confluent cloud platform **Other Requirements:** + The willingness and ability to work shift patterns to support a 24/7 operation **Education:** Degree Level **Experience:** 3 years of experience in a technical role working as a SysOps engineer in a cloud environment **Certifications:** _Minimum_ AWS Certified SysOps Administrator – Associate _Preferred_ AWS Certified DevOps Engineer – Professional **About NTT DATA** NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com (http://us.nttdata.com/en) **_NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team._**