AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Innovation and education is at the core of our ‘Cloud Sales Centre’ (CSC) team vision, to re-imagine how we help our customers scale. We imagine a world where organisations leverage their current trajectory and investment, by providing knowledge and support to rethink their businesses strategy – with AWS cloud computing technology as an enabler to innovation and growth. Come join us and work with the latest cloud technologies, enabling our Start-up customers to adopt and benefit from cloud-based solutions.

The Cloud Sales Manager will lead a team of talented, customer focused Account Managers/Reps. Your guidance will help the team achieve their sales, career and development goals, while empowering them to help Start-ups accelerate their growth with AWS.

Key job responsibilities
- Coach and develop a team of Sales Reps to support delivery against your territory goals
- Invest in recruiting and growing the best talent, set employees up for success with a great onboarding experience, providing feedback along the way for continuous development.
- Drive strong internal and external relationships in service of an amazing customer experience, and continued rapid growth.
- Set the tone for your team: Champion a culture of achievement, inclusiveness, collaboration, creativity, and accountability while being a champion for your team’s career development
- Build and drive territory strategy and priorities, communicating them clearly with your team.
- Continuously optimize our sales methodology and the way we leverage Gen AI and Agentic AI to increase customer reach and improve our customer experience.  Innovate and share ideas to improve efficiency and focus, enable greater scale, and yield better results.
- Partner with cross-functional teams to maximize results (partner, field sales, solutions architects, marketing, specialists, etc.).
- Use metrics and data to continually assess both sales performance and talent performance/retention to fully understand underlying drivers.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

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