Cloud Hosting Solutions Support Engineer 1
Emerson
RVO2 is a global platform that leverages virtualization technology to manage project engineering systems at multiple centers. The CHS Support Engineer Team is responsible for all activities related to the support of the Worldwide Centralized Engineering Infrastructure in the local CHS datacenter and remote support of other CHS datacenters. These activities include systems deployment, end-to-end lifecycle management of virtual and physical systems (software and hardware), and Engineering.
**In This Role, Your Responsibilities Will Be:**
+ Actively participates in a variety of activities of the daily operation, by providing Tier 1 support with assistance as required.
+ Participates in the execution of low complexity internal tasks and duties
+ Participates in the execution of low to medium complexity troubleshooting following documented standards.
+ Participates and observes interactions and troubleshooting with internal and external customers.
+ Examples of activities:o Deployment of systems in a virtual environmento Resolution of support requests in a virtual environment, including support for Emerson applications and products such as: DeltaV, Syncade, Mimic and Project Data Linko Infrastructure monitoring tasks and basic troubleshooting.
**Who You Are:**
You build and deliver solutions that meet customer expectations. You deal constructively with problems that do not have clear solutions or outcomes. You come up with useful ideas that are new, better, or unique. You encourage the open expression of diverse ideas and opinions. You keep a strong bottom-line orientation.
**For This Role, You Will Need:**
+ Bachelor’s degree in Information Technology, Engineering, or equivalent experience level in related field.
+ 1-2 years’ experience in:o VMware vSphere and VCentero MS Windows server OS o Deployment of virtual machines in a large virtual environmento Networking (certifications desirable)
+ Excellent verbal and written communication skills in English (B1 or higher).
**Preferred Qualifications That Set You Apart:**
+ Knowledge of:o vRealize Operations Managero Experience with Dell enterprise hardwareo Datacenter Operationso ISO 27001 Information Security Management System
+ Experience using MS Office, SharePoint and Teams
+ Familiar with Emerson Automation Solutions products, processes and standards
**Our Culture & Commitment to You:**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, vacation and holiday leave.
**WHY EMERSON**
**Our Commitment to Our People**
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.
**Accessibility Assistance or Accommodation**
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .
**ABOUT EMERSON**
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
**No calls or agencies please.**
**Requisition ID** : 25029441
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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