Why GMF Technology?

GM Financial is set to change the auto finance industry and is leading the path of embarking on tech modernization – we have a startup mindset, and preserve our small company culture, in a public company environment with financial stability and intense growth over a decade-plus history. We are data junkies and trust in data and insights to advance our business objectives. We take our goal of zero emission, zero collision, zero congestion, and zero friction very seriously. We believe as an auto finance market leader we are in the driver's seat to lead us in the GM EV mission to change the world. We are building global platforms, in LATAM, Europe, China, U.S. and Canada– and we are looking to grow our high-performing team. GMF is comprised of over 10,000 team members globally. Join our fintech culture within a Blue-Chip company where we are changing the way we use technology to support our customers, dealers and business.

Flexible hybrid work environment (onsite 2 days a week/3 days remote) at our Arlington (AOC1), TX office.

What makes you a dream candidate? 

Knowledge and Skills 

A solid grasp of core API concepts, such as RESTful services, SOAP, HTTP protocols, and API lifecycle management, is crucial. Familiarity with JSON, XML, and OpenAPI/Swagger specifications is also beneficialKnowledge of Azure services, including resource management, Azure portal navigation, and cloud concepts, is requiredExtensive working experience in Azure Resource Manager (ARM) templates, Terraform and Azure CLI are required Experience with security protocols such as OAuth, JWT, and API keys is necessary to ensure secure API interactions. Understanding Azure AD for authentication and authorization is also critical for safeguarding APIsSkills in designing and developing APIs using languages like C#, Python, java, or Node.js are essential. Knowledge of API design best practices, including versioning, error handling, and documentation, is important for maintaining high-quality APIsProficiency in setting up and interpreting monitoring tools like Azure Monitor, Log Analytics, and Application Insights is crucial. These tools help in tracking API performance, identifying issues, and optimizing performanceKnowledge of configuring API gateways, policies, and developer portals within Azure APIM is essential. This includes setting up rate limiting, request/response transformations, and cachingUnderstanding how to integrate APIM with other Azure services like Azure Functions, Logic Apps, and Service Bus can enhance API capabilities. This integration facilitates serverless architectures and complex workflowsFamiliarity with DevOps practices and tools such as Azure DevOps, Git, and Jenkins is important for automating API deployment and managementKnowledge of creating CI/CD pipelines for API versioning and updates ensures smooth and continuous deliverySkills in identifying and resolving issues within APIs and the APIM platform are vital. This involves using logs, diagnostics tools, and understanding common error codes and their solutionsAbility to optimize API performance through techniques such as caching, load balancing, and efficient routing is important. Understanding the impact of various policies on API performance helps in fine-tuning configurationsExperience creating comprehensive documentation for APIs, policies, and configurations is necessary. Effective communication with stakeholders, including developers and business leaders, ensures alignment and successful API implementations 

Experience and Education 

Bachelor’s Degree in related field or equivalent work or military experience required requiredMaster’s Degree in a related field preferred3-5 years of progressive IT experience with a minimum of 1 years’ experience in software development, test automation, system administration or infrastructure/operations required2-3 years of experience in cloud technologies with at least 1 year of project experience with Microsoft Azure, Amazon Web Services (AWS), Google Cloud Platform (GCP) or similar technologies required

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Compensation: Competitive pay and bonus eligibility

Work Life Balance: Flexible hybrid work environment, 2-days a week in office

#LI-DW1 #LI-Hybrid #GMFjob

About the Role:

A cloud engineer plays a crucial role in supporting Azure API Management (APIM), helping organization manage, secure, and scale their APIs. Supporting Azure APIM requires technical expertise, strategic planning, and teamwork. By performing below outlined job duties, a cloud engineer needs to ensure the efficient operation, security, and scalability of APIs, essential for an organization's digital transformation.

API Management

Designing, creating, and deploying APIsMonitoring API usage and performanceImplementing versioning and updatesEnsuring API security through authentication and authorization mechanisms

Platform Configuration and Optimization

Setting up APIM instance and configuring policiesOptimizing performance through caching and load balancingScaling the platform to accommodate fluctuating workloads

Security and Compliance

Implementing security policies and practices to protect dataEnsuring compliance with relevant standards and regulationsRegularly monitoring and auditing security measures

Integration and Automation

Integrating APIM with Azure DevOps for CI/CD pipelinesAutomating deployment and monitoring tasksDeveloping scripts and tools to streamline operations

Documentation and Support

Creating and maintaining comprehensive documentation for APIs and platform configurationsProviding technical support and troubleshooting issuesTraining and mentoring team members on best practices

Performance Monitoring and Troubleshooting

Utilizing Azure Monitor and Application Insights for performance trackingIdentifying and resolving bottlenecks and issuesConducting root cause analysis for persistent problems

Collaboration and Stakeholder Management

Be available for an on-call rotation to participate in troubleshooting and communication efforts outside of normal business hoursWorking closely with development and operations teamsCommunicating with business stakeholders to understand requirementsProviding regular updates and reports on API performance and issues