**Your opportunity** Charles Schwab’s Technology Services Cloud Reliability Engineers thrive in a leading-edge work culture while focusing on products that help Schwab customers learn, explore, and make life-impacting moves on their paths to achieving their goals. This position requires a self-motivated individual with strong problem-solving skills who can contribute to a highly collaborative culture and a team environment and deliver innovative, value-based reliable solutions. A proven track record of delivering high quality technology products and services in a hyper-growth environment where priorities shift quickly is key to success in the role. This Senior Cloud Reliability Engineering role is a hand-on technical leadership role and will be responsible to drive the teams’ workings on high availability, maintainability, support, and automaton of complex application platforms and microservices. + Lead the execution of the SRE tasks for the Cross Enterprise organizations. + Communicate strategic technology plans to associated business partners ensuring collaboration across technology and the business. + Regularly interact with senior technology leaders, product owners and business partners. + Lead team on complex issues where analysis of situations or data requires in-depth knowledge of the applications and environment. + Partner with highly experienced technologists, creating successful plans to deliver solutions to the business, ensure day-to-day support, high availability, and process compliance. + Lead Operational delivery and Production support focusing on proactive monitoring, rapid response Platform SRE + Perform proactive daily system monitoring including reviewing system and application logs as well as responding to, triaging, troubleshooting and remediating incidents. + Repair and recover from failures. Coordinate and communicate with impacted stakeholders and clients, escalating where appropriate. + Monitor and troubleshoot issues across the entire stack - software, application, and network. + Develop automation and processes to enable teams to deploy, manage, configure, scale, and monitor their applications. + Identify applications reliability and availability improvements, establish, and build solutions to continue to drive an improved experience. + Develop and manage continuous deployment and integrate solutions. + Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc. + Collaborate with Engineering, Scrum and Ops resources to provide technical expertise and support on key initiatives for system availability and reliability. + Create and Host Gameday exercises for customers to achieve operational excellence. **What you have** Required Qualifications: + 5+ years of technical experience within Information Technology + 2+ years highly technical experience working in Public Cloud Infrastructure, Cloud Build and design (GCP, Azure or AWS) + 2+ years experience in Designing and maintaining Infrastructure as Code - Leveraging Terraform, including building/using net new modules, maintaining including identifying and resolving issues with existing modules. + Experience in Linux/Java Software Development & Architecture, Operations, DevOps, etc. + Demonstrated ability to resolve business and service impacting problems, evaluating all alternatives, and consulting with other technical members of the organization is required. + Knowledge of Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) + Experience with Continuous Integration/Continuous Delivery (Bamboo, Go or other related tools) + Experience with Git, JIRA and related Atlassian stack + Experience with environment provisioning and deployment automation (Salt/Chef/Puppet) + Flexibility to operate in an environment with changing demands and priorities. Preferred Qualifications: + Familiarity with database management systems (Oracle, SQL) + Ability to work with global teams **What’s in it for you** At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you – both today and in the future: + 401(k) with company match and Employee stock purchase plan + Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions + Paid parental leave and family building benefits + Tuition reimbursement + Health, dental, and vision insurance What’s in it for you: At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you – both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at applicantaccessibility@schwab.com or call 800-275-1281.