As a Clothing Supply Chain Lead, you will play a pivotal role in ensuring we have the right stock, in the right place, at the right time, leading your team to manage and deliver agreed targets on stock and availability across a multi-channel environment. Working alongside the Head of Clothing A&R you will manage the day-to-day operations of your division across a multi-channel environment ensuring continuous improvement in availability levels and ensuring stock levels are at an optimum level to drive sales and profit growth. Leveraging your strong commercial acumen, analytical skills, and ability to work with cross-functional teams, you’ll influence outcomes, drive alignment, and enhance customer satisfaction, whilst your drive and support will aid the development of new tools to improve all our key metrics. The Clothing Supply Chain Lead will also be responsible for coaching and mentoring both the Supply Chain Analyst and Supply Chain Assistants, fostering a high-performance culture by creating an inclusive environment and actively participating in sharing best practices across the Commercial and broader Supply teams.   

  

What I am accountable for  

Leading Availability Strategy: Direct and guide analysts to achieve instore availability targets using Binary and Demand Weighted measurements. Identify risks and opportunities in forecast management to optimise availability across retail stores. 

Balancing Retail and Digital Stock: Collaborate with digital partners to maintain stock balance across channels, ensuring customers receive market-leading availability whether shopping in-store or online. 

Aligning Stakeholders to Strategic Goals: Work closely with commercial stakeholders, influencing and challenging decisions on stock packages to ensure alignment with shared business objectives. 

Managing Outbound Stock Flow: Partner with the Clothing Stock Flow Planner and commercial teams to ensure targeted outbound levels are appropriate, achievable, and delivered—challenging where necessary. 

Enhancing Launch Availability: Monitor, report, and challenge external stakeholders ahead of product launches to maximise availability and sales, ensuring business-wide awareness of potential issues and improvements. 

Overseeing Promotional & Seasonal Stock Builds: Work with stock flow, retail, and digital teams to optimise stock flow into the right channels during promotional and seasonal events, keeping customer and store operations at the forefront. 

Improving Systems & Processes: Proactively seek enhancements for existing systems by leveraging available tools and introducing new processes to improve efficiency. 

Driving Future System Enhancements: Play a key role in shaping, testing, and delivering systemic improvements that meet operational needs and position the business for future success. 

Providing Dynamic Leadership: Set the tone and direction for analysts and assistants alongside the Head of A&R, fostering a culture of continuous improvement, goal-setting, and succession planning. 

Influencing Commercial & Retail Leadership: Build and sustain strong relationships with key stakeholders through clear communication and storytelling. Ensure process compliance while balancing commercial challenges with customer and operational needs. 

 

What I need to know  

Essential 

Excellent communication skills, with the ability to build relationships, have difficult conversations and influence stakeholders.  

Experience and working knowledge of multi-channel retailing within commercial, analytical, or operational disciplines such as Demand Forecasting, Merchandising & Supply Chain  

Strong understanding of customer demand forecast planning and forecasting methodologies  

Highly numerate with an ability to create, interpret and use data to drive and influence commercial decisions  

Ability to deal with ambiguity and ability to determine and evolve priorities at pace  

Ability to build new relationships and work collaboratively, whilst effectively influencing and communicating with a broad range of stakeholders   

Strong analytical skills to make informed data led decisions & strategies, critically analysing supply, division or event performance to achieve your full potential  

Experience leading a team and an ability to deliver results to target, both as an individual and within a team. Setting stretching goals and developing long term strategies to support the wider business.  

Ability to work under pressure in a fast-moving dynamic retail environment, with a strong understanding of how different departments, channels and markets operate  

Product Lifecycle, knowledge of systemic levers and tools to execute the plan  

An understanding of supply chain processes and how internal/external factors could impact routes to market and the customer proposition, coupled with the ability to make informed decisions taking these factors into account.  

Highly computer literate, systems knowledge especially Excel and MS office   

 

Desirable  

An energetic and supportive leader of people  

Project management or involvement experience outside of BAU that has driven business change  

Understanding of AI systems and machine learning capabilities and benefits  

Confidence to influence and engage at all levels  

 

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