Job Description The Mortgage Closer is responsible for supporting the Closing function across multiple channels and plays a critical role in ensuring timely and accurate closings of mortgage loans. This position requires strong attention to detail, problem-solving skills, and a commitment to delivering exceptional customer service while maintaining efficient and effective processes. As a Mortgage Closer, you will prepare closing documents, balance Initial and Final Closing Disclosures, and collaborate with internal teams and external partners throughout the transaction. You will also manage escalations that prevent loans from closing, working quickly to resolve issues so loans can fund on time. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Experience with mortgage closing processes and documentation. Ability to handle and resolve escalations that prevent loan closings. Strict adherence to company policies (cannot change loan amounts, add lender credits, or approve POA beyond guidelines). Ability to pull reports, monitor closing dates, and approve or deny POA requests based on established criteria.