**Clinical Trainer, Patient Support Services (Per Diem)** This per diem Clinical Trainer role is aligned with IQVIA’s Centralized Outsourcing Operations Hub (COOH) team supporting Patient Support Services in a both call center environment and in-person clinical education engagements with patients and healthcare providers. In this project-based, per diem Clinical Trainer role for Patient Support Services, you will be primarily responsible for the delivery of training, with content development as appropriate based upon project assignments. With limited guidance, this role will provide expertise to support training initiatives. The Clinical Trainer will need to demonstrate the ability to work collaboratively with cross-functional partners to ensure the delivery of business results. **Clinical Trainer Responsibilities** + Responsible for the development and delivery of aligned training, as well as foundational and advanced clinical skills training supporting both patients and healthcare providers + Function as a subject matter expert and deliver on all aspects of training (home study, live, and virtual) programs leveraging adult leaning principles, including but not limited to the following: agenda creation and revisions, new hire on-boarding, training communications, compilation/creation of master slide decks, coordination of presenters for live and virtual training events/POAs, development of workshops, leader guides and train-the-trainer events, and reinforcement training activities + Consults and collaborates with client medical, commercial, and regulatory leadership, as well as IQVIA program leadership, to identify training needs/gaps and design and deliver training that enhances team effectiveness **Required Qualifications** + Bachelor’s degree from an accredited College or University or equivalent experience required + 2-years or more experience in training and education in the pharmaceutical or medical device industry, or equivalent experience required + The ability to collaborate effectively with internal partners to identify commonalities, use resources, and achieve goals + Demonstrated drive and initiative to identify and deliver on initiatives with limited direction + A strong understanding of technological resources; examples include Outlook, Word, PowerPoint, and Excel + Must have a private workspace free of distraction to adhere to HIPAA compliance/guidelines. Workspace must include internet plug-in accessibility **Preferred Qualifications** + Active and Unrestricted RN license with at least five (5) years’ clinical experience is preferred + At least 2-years’ experience as a Clinical Trainer, Clinical Nurse Educator, or Patient Ambassador is preferred + Experience in remote/virtual pharmaceutical Call Center providing patient education and support preferred + Experience delivering training on Motivational Interviewing with patients preferred + Experience with common lab testing and diagnostics (ECG, OCT, ECHO, PFT and genetics) preferred + Infusion experience preferred **Job Requirements:** + Ability to collaborate effectively with cross-functional partners + Excellent interpersonal, project management and organizational skills + Strong foundation in virtual engagement platforms (e.g. MS Teams) + Excellent presentation/facilitation skills (virtual and live) + Excellent coaching and counseling skills (virtual and live live) + Excellent problem solving and critical thinking skills + Initiative-taking and positive approach to providing solutions + Ability to operate independently and to make informed decisions + Excellent verbal and written communication skills + Excellent vendor management skills + Strong attention to detail + High degree of discretion and confidentiality + Ability to establish and maintain effective working relationships with coworkers, managers and clients + Ability to stand for long periods of time, bend, kneeling and some lifting of equipment may be required of up to 50 pounds + Ability to travel: 20% IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe The potential base pay range for this role is $75 - $110 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us. EEO Minorities/Females/Protected Veterans/Disabled