Clinical Support Assistant, Pulaski Pulaski, NY (http://maps.google.com/maps?q=61+Delano+St.+Pulaski+NY+USA+13142) Job Type Full-time Description Basic Function: To assist in the provision of quality health care. Provide clerical support to the Clinical team. Assists with clinical procedures as required. Principal Accountabilities: + Complete chart preps for upcoming appointments + Answer phone calls and pages, coordinating communication with team members and patients + Complete robust calling, appointment confirmations, etc. + Print patient letters, notes as requested by provider (school or work notes) + Print information for patient discharge as requested + Print CCD forms for ambulance transfers + Obtain lab, radiology or other test results as requested by provider + Assist with task follow-up and closure + Assist clinical support with rooming patients + Assist with preparation for treatments and procedures without medication administration + Assist in maintaining clinical supplies and cleanliness of work area + Assist with regulatory audits as requested + Schedule patient appointments according to guidelines + To engage in Patient Centered Medical Home initiatives, including participating as part of the Clinical Care Team + Any other clinical duties and responsibilities as requested by management and supervision Requirements Knowledge/ Education Requirements: High school graduate or GED, experience in ambulatory care preferred Must demonstrate computer proficiency with Microsoft Suite. EMR experience preferred Must possess a willingness to accept direction from providers and supervisors Must possess the ability to work well and with compassion in stressful situations Must maintain a professional and courteous demeanor with both patients and co-workers Must be keenly aware of the importance of confidentiality in all aspects of the position Salary Description $15.50 -$17.75/hr. Depending on experience