Clinical Services Navigator - Heart Failure
Novant Health
What We Offer
Schedule: Monday - Friday 8:00 AM - 5:00 PM; Full-Time
Department: Care Navigation - supporting heart failure patients
Location: Presbyterian Medical Center - Charlotte, NC; Presbyterian is our 661 bed level 2 trauma center centrally located just outside of uptown Charlotte.
This role is ideal for an experienced RN looking to serve as the primary liaison between the patient and his/her medical team and be a patient advocate.
+ A dynamic full-time opportunity supporting cardiac patients
+ Work/life balance with no nights, weekends, holidays, or call
+ Access to continuing education and leadership support
+ Inclusive culture grounded in teamwork, trust, and shared purpose
What You'll Do
+ Support heart failure patients on any unit at PMC
+ Find resources for patients including food, medicine, and clinics
+ Work to discover what is causing the patient to return to the hospital
+ Review medication and diet adherance issues with the patient
+ Provide some educaiton on the patient's diagnosis
+ Partner with case management and palliative care teams
+ Work towards goal of reducing readmission and ER visits
What We're Looking For
+ Education: 4 Year / Bachelors Degree, required.
+ Experience: Three to five years of nursing experience, required. Two years of experience in care of targeted patient population; experience in a broad range of clinical situations or settings, preferred.
+ Licensure/Certification: RN, required.
+ Additional Skills/Requirements (required): Ability to successfully complete generic and department-specific skills validation and competency testing.
Why Choose Novant Health?
At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.
Job Opening ID
130640
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