+ Authorize drug refills and provide prescription information to pharmacies + Assist nurses and medical assistants to ensure quality care and measures are provided to patients + Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, letters, case histories, or medical records + Interview patients to complete documents, case histories, or forms, such as intake or insurance forms, PA’s, and denial appeals + Receive and route messages or documents, such as laboratory results, to appropriate staff or patients + Explain medications, diets, or providers' instructions to patients + Compile and record medical charts, reports, or correspondence + Transmit correspondence or medical records by mail, e-mail, or fax + Performing day-to-day administrative tasks such as scanning, scheduling, placing orders per the providers request, maintaining information files and processing paperwork, such as, sports physicals, health appraisals, FMLA, and disability forms + Entering, and maintaining information in written or electronic form related to patient care + Patient and bucket follow-up + Monthly completion of Eagle training + Other duties as assigned + High School Diploma or GED + Minimum of two (2) yeas of medical office/hospital setting experience + Medical Assistant Certification, preferred + Self-starter with excellent interpersonal communication and problem-solving skills