Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area. With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds, including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.  

Clinical Nurse Liaison – McLeod Health Pharmacy Services

Job Summary:

Service Line Support & Promotion

Act as primary liaison partner to Medication Access service line for internal and external stakeholders. Market and promote Pharmacy services to external stakeholders, including infusion, sites of care, specialty and retail pharmacy, clinic integration, and other areas. Track and monitor key performance indicators for Pharmacy service success and present information back to key stakeholders. Relay challenges and service complaints back to internal Pharmacy leaders; help support assessment and addressing of issues identified Raise awareness of pharmacy services and strengthen partnerships to grow business through referrals to internal points of care. Educate patients, physicians, case managers, clinic staff, and all customers regarding pharmacy service offerings. Identify and address referral and workflow breakdowns to help create and maintain a seamless referral process for hospital and clinic partners.

Project Coordination and Management

Identify and facilitate new pharmacy collaboration and support opportunities, evaluating and operationalizing them as appropriate. Coordinate projects and initiatives that span multiple pharmacy business lines, ensuring successful implementation.  Work closely with the system and local-level pharmacy leadership teams and executives to implement and maintain of contemporary pharmacy operations and clinical models of care to ensuring excellence in quality, safety, service, compliance and financial performance. Generates performance EHR dashboards that support the pharmacy leadership team, department, and organization. Identify and communicate areas of need to appropriate internal leaders, including Medication Safety, Informatics, Operations, Revenue Cycle, and Business Services stakeholders to facilitate partnership, support, and operationalizing opportunities

Miscellaneous:

Perform other duties and responsibilities as assigned.

Qualifications/Training:

Strong resource optimization and problem-solving skills. Experience with Infusion, Specialty Pharmacy, Home Infusion, and/or Home Health, preferred Proficiency in computer applications, particularly Epic and Microsoft Excel. Minimum two (2) years working in health care or pharmacy organization, required

Licenses/Certifications/Registrations/Education

BSN or ADN required with 3 to 5 years of direct patient care experience required.