General Summary of Duties: Responsible for education, orientation, training, and development of Agency staff.
Supervision Received: Reports to Director of Quality and Performance Improvement.
Supervision Exercised: None
Typical Physical Demands: Requires prolonged sitting, requires some standing, bending or stooping. Requires eye-hand coordination and manual dexterity. Requires the ability to lift a minimum of 30 pounds. Requires the ability to ascend/descend stairs. Requires the ability to distinguish letters, numbers and symbols. Requires corrected vision and hearing to normal range. Requires use of telephone, office equipment, copier, and computer.
Typical Work Conditions: Work is performed in an office and patient care environment. Contact with agency management, clinical, and financial staff and community.
Essential Duties: (This list may not include all of the duties assigned.)
1. C4, F4 Collaborates with Director of Quality and Performance Improvement to implement effective ongoing educational programs:
Identifies knowledge deficits in Agency clinical and management staff and ensures that quarterly education plan is focused to address those knowledge gaps. Performs ongoing orientation and education for clinical staff and participates in ongoing staff development programs. Establishes and monitors procedures for clinical education and evaluation. Develops and administers clinical competencies. Develops and advises on instructional materials to include: plans, objectives, audiovisual aids, activities and evaluation plan tools. Works with clinical management to identify teaching and learning needs. Advises clinicians and team leaders on staff performance improvement. Works with Clinical Managers to develop new staff in the areas of case management, documentation for quality, justification for services and reimbursement in accordance with Agency policy, regulatory and accreditation standards. Maintains knowledge of Best Practices and works with Clinical Systems Coordinator to ensure pathway direct clinician toward Best Practice implementation. Establishes and maintains systematic processes for review of educational material to ensure content aligns with PQI, Best Practices guidelines, and Policies/Procedures Reviews and approves all presentations for meeting agency, regulatory, and industry standards. Schedules and assigns teaching to ensure staff meet mandatory twelve (12) hours/year in-service hours.
2. C4, F4 Ensures reliability of data used to measure patient outcomes and support care decisions.
Incorporate Oasis into educational materials and presentations when appropriate. Ensure that educational content is supported in pathways and care directives. Orients new staff to Oasis assessment techniques and data collection.
3. C4, F4 Actively participates in appropriate Agency committees and works with clinicians across all shifts and sites.
Implements an effective training program for end users upon implementation of new clinical software. Provides annual staff education on Infection Control Health and Safety.
Ancillary Duties:
1. C2, F1 Performs other duties as necessary to support the Mission and Philosophy of the Agency.
Ensures own professional development through participation in educational seminars.
Knowledge, Skills and Requirements: Knowledge of state, federal and accreditation regulations governing the delivery of home health and hospice care. Excellent oral and written communication skills. Capable of implementing agency goals and direction. Knowledge of Community Health, Home Care Principles and agency Policies and Procedures.
Education: Associates degree in Nursing from an NLN approved school required. Bachelor’s degree in Health Care, or Nursing preferred.
Experience: One (1) years full-time home health care experience preferred. Formal and informed experience teaching.
Certificate/License: Possession of a current license to practice as a registered nurse in the State of Connecticut. Possession of an individual malpractice insurance policy. OASIS Certification required (COS-C).